Payment OptionsContact Us
By Credit or Debit Card
The most convenient way to pay is by Credit or Debit Card. We accept:
- Visa/Visa Delta/Visa Electron
- American Express
You can pay online via our 128Bit Secure Ordering page or call us on 0345 363 3632 between 8am and 8pm Monday to Friday and between 10am and 6pm Saturday and Sunday (except Bank Holidays).
Credit Card chargebacks will be subject to a £25 (excl VAT) administration fee.
Paying by Direct Debit
For monthly packages a safe and easy way to pay is by Direct Debit and with the Direct Debit guarantee you are assured of an immediate refund in the unlikely event of a mistake being made.
To setup your Direct Debit online simply follow the on-screen instructions when processing your order. The first payment will be taken immediately by credit or debit card and we will then send you confirmation when your Direct Debit has been setup for future payments.
Paying by Cheque
To pay by Cheque, simply create your order on this web site (or via your control panel if paying for renewals) and continue through the ordering process to the payment page. You will then be advised of your Order Reference which you must write on the back of your cheque and send to:Accounts Team,
Bounced Cheques will be subject to a £25.00 (excl VAT) administration fee before we accept a new payment for the service originally paid for.
Paying by Postal Order
We accept payment by Postal Order. Simply send to the address above quoting your Order Reference on the back of each Postal Order. As the lowest denomination of Postal Orders is £1.00 we regret to inform you that we are unable to offer money back for any difference in your order value and the total value of the Postal Orders.
Paying by BACS
Paying by BACS is often convenient and usually takes 3 days. We therefore advise that if it is for a renewal, to make payment at least 7 days before the renewal date.
When making payment, please write your Account Reference, Order Reference or Domain Name as the BACS reference. Please also send a brief e-mail to firstname.lastname@example.org advising us of your payment. This will speed its allocation to your account.
Please contact us for further information regarding our Bank details.
If you have any queries at all regarding payments, you may contact the Customer Care Team.