Have you ever asked a colleague to screen your phone calls because you just don’t feel like talking to someone? Or experienced a feeling of dread when your phone rings or when making a call? Do you prefer to text or email instead? Welcome to telephonophobia – the increasing avoidance of phone calls in favour of text-based communications.

5 ways to connect with your customers online

When starting an online business, it’s vital to raise awareness of your website and the service and/or products you offer. In an ideal world, you will build an online community. Connecting with your customers when starting an online business Your… Continue Reading →

Why does a startup need an email address for business?

What do you need to consider when starting up your new business? One of the most important is how you present and brand it? You want your customers to be able to find you easily when they first search online…. Continue Reading →

Business email management – 6 tips to help you get a grip on your inbox

Most of us know the feeling of a full inbox, with emails constantly being sent and received. The time taken to read and respond to your inbox can be lengthy, causing other important activities to suffer. However, getting a grip… Continue Reading →

Going for a premium pricing strategy

Whether you are a sole trader, an SME or a corporate, your pricing strategy will contribute significantly to the ultimate fate of the enterprise. Implementing a premium pricing strategy could well be a very profitable move for you… Premium pricing… Continue Reading →

Starting an online business in the UK

Getting a new online business idea off the ground, and managing the administrative elements of it, can seem somewhat daunting. In practice, however, the process is relatively straightforward and can be really quite simple these days.

Create your first website with this beginner’s guide

The vast majority of businesses already have a website of their own. But if you a new start-up or are one of the few that would like an online presence but doesn’t currently have one, what are your options? When… Continue Reading →

5 rules of thumb for effective staff and customer communication

Communication is key to the success of any business, large or small, whether that be internal communication or communication with customers through marketing materials. It tells staff and customers a great deal about the business and its values. These 5… Continue Reading →

Is facial recognition technology an invasion of privacy?

Various technology news feeds indicate that facial recognition software has been implemented increasingly throughout England and Wales. However, concerns are being raised over its accuracy and the ethical ramifications, including the breach of public privacy, and are hotly debated. Doubts… Continue Reading →

5 tips on how to improve your productivity at work

Whether you are an employee or a business owner, understanding how to increase your productivity at work should be a priority. Everyone, whatever their position within the company, can feel pressure if things are not going to plan. Thankfully, there… Continue Reading →

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