Customer service roles always attract a broad mix of applicants so asking the right questions at interview is key to ensuring the best fit for your business. Many candidates will offer relevant and deep customer service experience, which will mean… Continue Reading →

How to find new customers without spamming them – here are 7 tips

Research shows that the average office worker receives over 100 business emails each day. This means it is increasingly difficult for companies who use business email to communicate with their customers to get their message across. The main risk here… Continue Reading →

Key steps to starting your online business

Starting an online business is becoming increasingly popular as the desire for a better work-life balance increases. No less than 62% of adults believe that entrepreneurship is a good career [1]. Here are 3 key steps in starting an online… Continue Reading →

How to land a collaboration strategy

Collaboration is good for business and a collaborative environment can help grow your business. There are significant benefits, including improved employee engagement, with key talent likely to stay working with you for longer; the attraction of top-tier talent; increased business… Continue Reading →

How to start an online clothing business

Starting an online clothing business can be a very rewarding experience, provided that you have a clear vision and goals. Whether you are looking to create a simple everyday clothing line or a more sophisticated collection, this post will give… Continue Reading →

What is the F-pattern and why is it important in web page design

Your website is your own little piece of ‘real estate’ on the World Wide Web, working to promote your brand, products and services to potential customers. But with so many websites to choose from, how can you persuade visitors to… Continue Reading →

Dig deeper into your social media marketing with these 10 tracking metrics

The only way to know whether your social media marketing efforts are helping you to achieve your short and long term business goals is to track a range of key performance metrics. Here are 10 metrics that will enhance your… Continue Reading →

Drupal entities – the building blocks of the data model

What is an entity? Merriam-Webster defines an entity as “something that exists by itself”. Developers using languages such as C# or Java will be familiar with Objects. Database analysts will know an entity as a real-world object represented in a… Continue Reading →

Delete, update or merge? Maintaining website content…

Your website is the online public face of your business, so it’s important to make sure that it’s packed with relevant content. Maintaining your website content should be undertaken regularly.From time to time you’re bound to find that some of… Continue Reading →

Top tips for effective team communication

A key element in any company’s success is effective team communication, both internally and externally. It is essential for any organisation to promote good communication amongst its team members in order to achieve higher levels of individual performance and better… Continue Reading →

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