Category

Tips & Tricks

How to use business research methods to understand your consumers

Connecting with customers is clearly vital for business success. However, it is not always easy to know exactly who your customer is or what they are seeking. Research is important for uncovering essential information and refining how your business delivers… Continue Reading →

Make your e-commerce business communication effective

Effective business communication starts from the first contact with a potential customer and extends throughout the lifetime of the relationship. This requires a balance between efficiency, which benefits you – but not necessarily the consumer – and effectiveness, which benefits… Continue Reading →

Harness your CRM system to keep your customers happy

Today’s businesses can be so focused on chasing new leads and onboarding clients that existing customers can get overlooked. While business growth needs a pipeline of potential clients, customer retention is equally as important. Nurturing your existing clients can be… Continue Reading →

Customer satisfaction – how and why you should measure it

Measuring customer satisfaction has far wider ramifications than merely knowing that they had a smile on their face once they’d made their purchase. A company’s very existence can depend on it. It is, of course, gratifying to know that the… Continue Reading →

What is market research? How do I choose a market research provider?

Market research can be invaluable for a business of any size. Finding out what your target market wants, how they think and how they act are crucial if you want to stay ahead of your competitors and run a successful… Continue Reading →

How to start an online business

If you are looking to sell goods or services, you are almost certainly considering starting an online business. There is no doubt that it is easier to set up a business online, than a bricks and mortar firm. And in… Continue Reading →

Want to create a website? Here are 9 things you will need

If you are ready to create a website for your business and start building your online presence, here is what you will need to get started. Creating a website starts with your domain name Think of your domain name as… Continue Reading →

12 features for your Ecommerce website

We see so many design trends in Ecommerce websites, such as animation, advanced filtering, videos and 360-degree product previews. However, trends like these don’t guarantee sales. Every Ecommerce site should have certain features to stay relevant and competitive. Here’s our… Continue Reading →

Why start a business blog? What are the benefits?

Whilst you have no doubt heard that blogging is a great way to generate leads for your business, you may not have found any useful information on what you need to do to blog and how to make a blog… Continue Reading →