Category

Tips & Tricks

Does everyone look forward to the team meeting? Why not?

Well-run team meetings are a tool for good, sending participants away brimming with energy. However, when they’re not adequately thought out, they can be the exact opposite, mentally draining, frustrating and a burden on everyone’s limited time. Here, we look… Continue Reading →

Don’t let email take over your day. Take control with these 5 strategies

It’s been scientifically proven [1] that a higher email workload equals higher levels of stress. We know that emails are a necessary element of business life, but there are ways in which you can make it easier on yourself. You… Continue Reading →

Drupal for beginners – pros, cons and how to get started

Why would anyone learn a CMS other than WordPress? With almost 60% of the world’s active websites, WordPress has a huge presence. So, with less than 5% of websites, why is anyone interested in learning Drupal for beginners? Here we… Continue Reading →

6 good reasons to create a business email address

If you have your own business or are in the process of setting one up, you’ll undoubtedly be wanting to establish your brand as one which is professional and reliable. Alongside a business website with a custom URL to create… Continue Reading →

Learn active listening skills to improve communication with colleagues and customers.

Our ability to listen well is one of the most fundamental elements of good communication. To improve communication in the workplace with customers and colleagues, becoming an active listener is a critical skill to build and maintain successful relationships. Active… Continue Reading →

Is your site worth regular website maintenance? Reward it with 7 must-dos

Websites perform a vital function for many businesses and website maintenance is no exception. The more professional a website is, the more value it can generate. Sites offer brand exposure, sales opportunities and ways for customers to get in touch…. Continue Reading →

How to use business research methods to understand your consumers

Connecting with customers is clearly vital for business success. However, it is not always easy to know exactly who your customer is or what they are seeking. Research is important for uncovering essential information and refining how your business delivers… Continue Reading →

Make your e-commerce business communication effective

Effective business communication starts from the first contact with a potential customer and extends throughout the lifetime of the relationship. This requires a balance between efficiency, which benefits you – but not necessarily the consumer – and effectiveness, which benefits… Continue Reading →

Harness your CRM system to keep your customers happy

Today’s businesses can be so focused on chasing new leads and onboarding clients that existing customers can get overlooked. While business growth needs a pipeline of potential clients, customer retention is equally as important. Nurturing your existing clients can be… Continue Reading →