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Customer support is more important than ever. Here’s how social media can help

There was once a time when customer support was delivered solely via phone, but as our lives have become increasingly interconnected and digital platforms have evolved, we have all collectively come to expect brands to provide an easily accessible omnichannel… Continue Reading →

Top tips for moving your business online

Whether you are looking at bringing your business entirely online or are exploring a mixture of clicks and bricks, this post outlines a range of items that you need to consider before you make any adjustments. Anticipating your clients’ needs… Continue Reading →

Social distancing advice to keep your staff safe

Since the initial outbreak in Wuhan, China back in November 2019, the novel COVID-19 coronavirus has spread rapidly around the globe. The high infection and mortality rate has forced governments and business to take unprecedented measures, such as social distancing,… Continue Reading →

We’re still open! How to keep your customers informed about your business

There is no doubt about it, the Covid-19 situation has shaken the world, changing lives beyond recognition. But that doesn’t mean that everything must come to a stop – think of it as business being postponed, not cancelled… Although it’s… Continue Reading →

Tips for video conferencing

Video conferencing has been around for years, but with technology moving forward, we can now share screens, have virtual whiteboards, and if you really want to get creative, virtual backgrounds. All these things make video conferencing a great tool in… Continue Reading →

How to make working from home, work for you

COVID-19 has sent giant waves of disruption through many areas of our personal and professional lives. Thousands of people have suddenly found themselves in the new position of working from home, so we’d like to share some top tips from… Continue Reading →

6 mistakes to avoid when starting an online business

In 2019, Ecommerce sales in the UK were predicted to reach £106.46 billion(1) so there is great potential to be successful when starting an online business. However, a large number of businesses online fail and in many cases, it’s due… Continue Reading →

Using social media to sell online and build brand awareness

Social media has traditionally been used to engage with audiences and raise brand awareness. Ecommerce businesses are now using social media to sell online and build brand awareness. So, how do you sell online in this way? Social commerce is… Continue Reading →

8 simple steps to better business communication

Whether you are an owner, director or senior manager, you will know that there is always room to take business communication, both internally and externally, to a higher level. Here are 8 simple steps that will help you do better… Continue Reading →

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