Managed DNS

Stay online with superior DNS

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Choose the right DNS solution

Dependable DNS is critical to the smooth running of any website. The solution you choose depends on the performance requirements of your site and email. Our standard UK-based DNS service is offered free with every managed domain name. Although sufficient in many cases, where domain performance is hypercritical we recommend UltraDNS, our fully managed solution offered in partnership with Neustar.

What is DNS

DNS (Domain Name System) is the technology that allows web browsers and devices to translate domain names into IP addresses so end users can reach a website or use email services. If DNS fails, users can no longer reach the required website or use services. For businesses, this can lead to revenue loss and damage a hard-earned, good reputation.

What is UltraDNS?

UltraDNS is an enterprise-level global DNS platform, purpose-built and monitored by the expert teams at Neustar to ensure websites and emails are always reachable, responsive and secure.

Set up is included as part of our Domain Name Management service. Our Corporate Account Managers manage the safe migration of your domains to the UltraDNS platform and you are ready to go. You will only ever pay for the queries you use each month.

100% Accessibility

  • Global infrastructure
  • 30 nodes across 6 continents
  • No single points of failure
  • Scalable network

Enhanced Security

  • Non-open source platform
  • Built-in defence against DDoS attacks and cache poisoning
  • 24/7 Traffic Monitoring
  • Managed name server announcements

Supreme Performance

  • BGP and IP Anycast Network
  • Multi-tiered network
  • Tier 1 backbone data centres
  • Near real-time propagation

Meet our Partners

Established in 1996, Neustar now powers more than 20 million domain names globally. They work behind the scenes to improve communication systems by bringing together technologies, networks, platforms and applications. Neustar’s UltraDNS provides the DNS infrastructure for thousands of enterprises from emerging start-ups to Fortune 50 global brands. They guarantee your website is in safe hands.


Get in touch

Call us now on 0345 363 6173 to talk through your specific requirements
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What our customers say


Focusing on growth and establishing a global presence, the team behind Simba quickly realised that managing an international domain name portfolio was an increasingly complex, time-consuming challenge that couldn't be treated as a secondary priority. helped us determine our domain acquisition strategy, consolidate and secure our domain portfolio, and they handle the renewals and updates as required - so we don’t have to worry about it!


A few years ago, we consolidated our domain name portfolio of 400+ domains after losing a few to the manual renewal process at one of our registrars. They say don't put all your eggs in one basket, but when it comes to domain names it actually makes more sense to. The 'basket' we chose was a managed account with and we've never looked back.

Direct Ferries

As an International business, having expert advice on hand, quickly, is the biggest benefit of having a managed domain portfolio. Whether we're looking to move into new territories, to acquire or dispute domains or need a brand audit, it's great to have someone we trust there to do it all for us. If you want to protect your domain investment, we can't recommend these guys highly enough.

Countryside Properties

We regularly need new domain registrations including DNS set up so it's great to have a team to rely on for help. From the outset they executed a smooth transfer-in plan and are always happy to give relevant guidance on brand protection and new gTLD releases whenever we need it, at no extra cost. The overall service gives us peace of mind, and it doesn't break the bank!


Knowing our domains are protected and under one roof means we can focus on other areas of our business. Nothing is too much trouble for our Account Manager, she works through every step with us and explains and advises along the way. For any business looking to consolidate and manage domain names effectively,'s domain management service is a must.

Alamy have given us complete peace of mind when handling our domain portfolio. They provide brand auditing, suggest brand protection coverage that is relevant to our industry, and advise us on placing our trademarks into the Trademark Clearinghouse when necessary. Their friendly Account Managers support us whilst our business grows. Their service comes highly recommended.


To improve our clients experience, we decided to migrate our domains to's Domain Name Management team. Whether it is to discuss changing a website's time to live level to improve its update response time, discuss the complexities of sender policy framework or how to protect our brand from copycat sites and domains, they always give excellent advice and service.