The Equality Act 2010 is the central piece of UK legislation protecting people from discrimination, including in digital spaces.
When applied to websites and online services, this means organisations must:
- Make reasonable adjustments to ensure digital access for disabled users
- Provide equal access to services regardless of ability, covering everything from forms to navigation
- Treat failure to comply as potential discrimination under UK law
Complying with the Equality Act 2010 ensures digital services are inclusive, fair and legally compliant.