It’s been scientifically proven [1] that a higher email workload equals higher levels of stress. We know that emails are a necessary element of business life, but there are ways… Read more →
Category: Tips & Tricks
Drupal for beginners – pros, cons and how to get started
Tips & Tricks Web Apps / 1 Click Installs Web Design Web Hosting
Why would anyone learn a CMS other than WordPress? With almost 60% of the world’s active websites, WordPress has a huge presence. So, with less than 5% of websites, why… Read more →
6 good reasons to create a business email address
If you have your own business or are in the process of setting one up, you’ll undoubtedly be wanting to establish your brand as one which is professional and reliable…. Read more →
Learn active listening skills to improve communication with colleagues and customers.
Our ability to listen well is one of the most fundamental elements of good communication. To improve communication in the workplace with customers and colleagues, becoming an active listener is… Read more →
Is your site worth regular website maintenance? Reward it with 7 must-dos
Websites perform a vital function for many businesses and website maintenance is no exception. The more professional a website is, the more value it can generate. Sites offer brand exposure,… Read more →
How to use business research methods to understand your consumers
Connecting with customers is clearly vital for business success. However, it is not always easy to know exactly who your customer is or what they are seeking. Research is important… Read more →
Make your e-commerce business communication effective
Effective business communication starts from the first contact with a potential customer and extends throughout the lifetime of the relationship. This requires a balance between efficiency, which benefits you –… Read more →
Harness your CRM system to keep your customers happy
Today’s businesses can be so focused on chasing new leads and onboarding clients that existing customers can get overlooked. While business growth needs a pipeline of potential clients, customer retention… Read more →
Customer satisfaction – how and why you should measure it
Measuring customer satisfaction has far wider ramifications than merely knowing that they had a smile on their face once they’d made their purchase. A company’s very existence can depend on… Read more →
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