Setting Up an IMAP Account in Mac Mail

Before following this guide please ensure that you have created your mailbox correctly within your Online Control Panel. If you aren’t sure that you have done this, please follow the guide found on the link below and then come back here.

Now that you’ve created your mailbox, you’ll need to set it up in Mac Mail so that you access it without having to log in to webmail.

Account Setup Steps

Click on the Apple logo in the top left of the home screen

A list of options will appear. Click on System Preferences.

A new window will open with several options available. Select the option for Internet Accounts

On the next window there will be an option for Add Other Account. Upon selecting this, the options will change, and you will be able to select Mail account.

On the next screen enter your account details and hit Sign In.

You will then be prompted to enter further details to verify your account by entering further details. Enter the details shown below into the Incoming Mail Server and Outgoing Mail Server sections as shown below. Also ensure you have selected IMAP as the Account Type then click Sign In again.

If your details were correct, you will now be presented with the screen below. Just click Done and your account will be added.

Other Information

Troubleshooting Mac Mail:

Kickstart Service:

If you encounter issues during the setup of your email on Outlook 365, we can assist you with this. We offer a premium paid for service that will involve one of our email engineers booking a 30-minute time slot with you and guiding you through setup ensuring that your email functions correctly. Please call our team on 0345 363 3634 and we will get you booked in as soon as possible.

Was this article helpful?

Related guides

How To Add DMARC

What is DMARC? To understand what DMARC is and its importance, we recommend reading our dedicated support guide at the...

What is DMARC?

DMARC stands for “Domain-based Message Authentication, Reporting & Conformance”. DMARC is an email authentication policy that builds on the well-established...