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AI – Connect a domain to a Wix website

If you have a domain with us and you wish to connect it to a website that you have created with Wix, you can connect the two services using the pointing method. This can be achieved with the use of DNS settings.

IMPORTANT: this method will only be possible if we are your nameserver provider.

To begin, you will need to obtain the pointing DNS settings from Wix. These can be found on your Wix account.

  1. Go to Domains in your Wix account.
  2. Select Add an Existing Domain.
  3. Select Connect a domain that you already own.
  4. Choose the site you wish to connect with your domain and select Continue.
  5. Input the domain you wish to connect and select Let’s go.
  6. Select Yes, I own this domain highlighted in blue in the sentence below the field.
  7. Follow the steps on their site to connect your domain manually to be presented with the pointing DNS settings you need.

You will be presented with two DNS records: an A record and a CNAME record. Once you have these settings, follow the steps below to input them on our nameservers.

  1. Log into your Control Panel on names.co.uk. If you are unsure how to log in, please follow this guide: https://www.names.co.uk/support/articles/how-to-access-your-control-panel/
  2.  In the upper section of your Control Panel page you will see 4 tabs, select the option for Services, then select Dashboard from the drop-down menu that appears.
  3. Select the name of the domain you wish to connect.
  4. On the page you are taken to, scroll to the bottom of the page and select DNS Settings.
  5. If not done so already, select the option to activate Advanced DNS settings
  6. Under the A, CNAME records etc section, you will find all the current DNS settings your domain uses.
  7. In the next available row, you can input the A record. Leave the Host Name field blank, select the Type as A, then input the IP address of the A record in the Result field. NOTE: If you have any other A records currently in use, you must make sure to remove these records first.
  8. Once done, you will need to then input the CNAME record in the next available row. Type www in the Host name field, select the type as CNAME, then input the record in the Result field. NOTE: if you have any other CNAME records with the host name www, you must remove them first.
  9. Confirm the changes by clicking Save at the bottom of the page.

You may need to wait 24 to 48 hours for these changes to take effect due to DNS propagation. For more information on DNS propagation, you can view this guide: https://www.names.co.uk/support/articles/what-is-propagation-and-how-does-it-affect-me/

Posted in XSW