What Payment Methods Do We Accept?

When you are making payment for your services, or a new service, you may be interested to know what payment methods we accept for you to make those purchases.

Card Payment Types

When paying for a service, you might have a few card types to choose from. We accept the following card types:

  • MasterCard
  • Visa
  • American Express

Note: You may not be able to add an American Express through our website, so if you are looking to use this card type then please give our Customer Care team on 0345 363 3632.

Direct Debits

If you are paying monthly for a hosting plan, whether it be email or website hosting, you can pay via direct debit.

A direct debit is a monthly fee set to be deducted from your account each month to pay for your packages. You can set up a direct debit through the Billing section of your Online Control Panel.

Bank Transfers

We do accept bank transfers for renewals and purchases, and our details can be found here.

We only accept bank transfers for payments which do not operate on a monthly basis, Bank Transfers can be used for the following:

  • Purchasing or renewing Domain Names from One Year up to Ten Years.
  • Purchasing or renewing Website Hosting for One year or Two Years.
  • Purchasing or renewing an Email service for One year or Two Years.
  • Purchasing or renewing any other service for One Year or Two Years.

What Payment Methods do we not accept?

The method of payments above are the only ones we accept, some popular forms of payment that we cannot accept are the following:

  • Paypal
  • Apple Pay
  • Google Pay
  • Klarna (Buy Now, Pay Later)
  • Cheque

If you have any further questions then please raise a support request from within your Online Control Panel or call us on 0345 363 3632 and our customer support team will be happy to help.

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