How can I access my Emails?

If you want to receive Emails to an Email program already installed on your computer, such as Microsoft Outlook, Mac Mail, Mozilla Thunderbird etc, or if you want to have your Emails come through to your iOS mobile device, Android or Windows Mobile device, then IMAP and POP are for you!


The Internet Message Access Protocol (IMAP) is a service that allows email messages stored on a remote server to be managed in much the same way as if they were stored on the user’s local machine. Unlike POP3, which only allows access to a single inbox, IMAP allows the creation of additional folders, between which messages can be distributed for archiving. The folders will be synced across all your devices. Advanced features include the ability to search and sort messages within a folder and the ability to flag messages as “sent”, “replied-to” etc.How to use IMAP

By enabling IMAP on your mailbox, you will be able to synchronise email across all your devices and WebMail for a completely seamless email solution. Your emails will be stored securely on our servers so they are always accessible everywhere. Recommended!

Simply download your email using an email client such as Microsoft Outlook or Apple Mail, and then you can access and manage your email account from your office computer, mobile phone and any other device you choose to synchronise.

Lost your mobile or accidentally dropped your laptop? IMAP gives you complete peace of mind that you won’t lose your emails.Need help configuring IMAP accounts? Click Here

POPWhat is POP/POP3?

Post Office Protocol is a standard protocol for receiving email. POP is a client/server protocol in which email is received and held for you by our Mail server. Periodically, you (or rather your email program e.g Outlook or the mail app on your mobile) check your mailbox on the server and download any email using POP3.

Download your emails from our server to your device, using an email client such as Microsoft Outlook or Apple Mail. You can manage your inbox easily using your computer, mobile phone, tablet or other device.

By default, your mailboxes are set to POP3 access, and your email inbox will be stored locally on your device, unlike IMAP, POP downloads the inbox folder only and not the sent items folder or any other folders you have created.

Within the Email program you use, you can usually have your Emails removed from our server after your new Emails have been downloaded, a great solution if you prefer a copy of your Emails are not stored remotely or if you’re using our free LiteMail mailbox and are restricted to 100mb of Email storage.Need help configuring POP accounts? Click Here


Webmail is a great way to manage your Email, if you are hot-desking, using a public computer, someone else’s computer or if you can only access the Internet in an Internet Cafe, as you don’t need Email software to be installed on the machine. WebMail is, however, a popular choice for many people, regardless of what other Email programs they have at their disposal.What is WebMail?

WebMail is a password protected area on the web, where you can log in to your Email inbox, read, compose, reply to Emails or just generally manage your Email inbox anywhere you can access the Internet! More about Webmail.

Our powerful WebMail tool enables you to log into your email account securely from anywhere. All you need is an Internet connection and a web browser!

You should enable IMAP on your mailbox to ensure management of your email account via WebMail is completely synchronised with the email client on your mobile phone and computer. Already have WebMail? Log in here!

Is there an Exchange Email option?

Yes, there is, though you would need to consider one of our Exchange email package.

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