General Information

Find out more about names.co.uk

Contact Us

Raise a ticket

There are real people behind our website and they're ready and waiting to talk to you!

Our people hold a wealth of knowledge and experience, and are easy to talk to. So please do get in touch and we'll happily help you out. See all our contact details below.

Please note that we may monitor telephone calls for training purposes with the aim of improving our service to you.

Laura Benjamin

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Sales

We are here Monday to Friday 8am – 7pm
Weekends 10am – 6pm

Get online support via your online control panel

Call us on 0345 363 3632

International Customers +44 (0)345 363 3632

Call us

...if you want to purchase any of our products or services, or you want some advice before you make your choice.

If you want to buy a dedicated or virtual server, please call our specialist server team.

Already have an account with us?

Please have your username and memorable word to hand before you call so we can quickly place your order for you.

Technical Support

We are here Monday to Friday 8am - 7pm
Weekends 10am - 6pm

Get online support via your online control panel

Call us on 0345 363 3634

International Customers +44 (0)345 363 3634

SELECT OPTION 3

Have you checked in our Online Support Centre for the answer to your question?

Call us

...if you are having difficulties using any of our products or services. We have the experience and knowledge to help you out of most situations and if we don't know the answer, we will know a man who can!

Help us help you

Please have your username & memorable word to hand before you call.

Customer Care

We are here Monday to Friday 8am - 7pm
Weekends 10am - 6pm

Get online support via your online control panel

Call us on 0345 363 3633

International Customers +44 (0)345 363 3633

Call us

...for renewals, help managing your account and billing queries, our friendly Customer Care team is here to help you.

Help us help you

Please have your username & memorable word to hand before you call.

Domain Administration

We are here Monday to Friday 9am to 5:30pm

Get online support via your online control panel

Call us on 0345 363 3630

International Customers +44 (0)345 363 3630

SELECT OPTION 4

Call us

...if you need assistance with domains that are already with us, or domains you want to transfer to us and we will be more than happy to assist in any way we can.

About us

We work closely with our suppliers to ensure you get the information needed to help you, whether you are registering new domains, transferring them or simply making an update to an existing domain.

Here at names.co.uk we are proud to be one of the few UK-based domain providers with a dedicated Domain Administration team. Our team can help you with anything domain related, particularly specialising in registering international domain extensions, which come with their own sets of rules and regulations, and transferring domains of all extensions both to and from names.co.uk.

Help us help you

Please have your username & memorable word to hand before you call.

Dedicated Server Sales & Support

We are here Monday to Friday:
Technical Support: 8am - 6:30pm
Sales: 9am - 5:30pm

Call us on 0345 363 3635*

International Customers +44 (0)345 363 3635*

Call us

...if you have a dedicated or virtual server sales, billing or support enquiry.

*Please bear in mind that this number is for customers with dedicated and virtual servers only and we cannot provide support for other services. Outside of normal office hours this team will only offer support for emergencies. Please refer to your Master Service Agreement, which will outline the level of support provided. Note: Misuse of our out-of-hours service may result in additional charges.

Customer Relations

We are here Monday to Friday 9am - 5:30pm

Write to us

Customer Relations Team, Namesco Limited, Acton House, Perdiswell Park, Worcester WR3 7GD

About us

Our Customer Relations Team act independently on behalf of our customers and any case that is escalated to them will be reviewed on the basis that they are your representative to resolve any issue.

Our team has long history of working in a customer-focused environment and they have an in-depth knowledge of our company's products and procedures, and an understanding of current legislation, which will enable them hopefully to bring a swift solution to you, our customer.