{"id":7309,"date":"2025-10-20T14:32:35","date_gmt":"2025-10-20T13:32:35","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=7309"},"modified":"2025-10-20T14:32:36","modified_gmt":"2025-10-20T13:32:36","slug":"how-to-pay-with-credit","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-pay-with-credit\/","title":{"rendered":"How to Pay with Credit"},"content":{"rendered":"\n<div class=\"wp-block-nco-caution-block\"><p class=\"nco-caution-block-content\"><strong>Note:<\/strong> We are unable to accept credit payments for monthly products. We recommend paying by card wherever possible.<\/p><\/div>\n\n\n\n<p>To make a payment using credit, funds must first be transferred directly to our account. You can find full details on how to do this in the following support guide:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-support-centre-names-co-uk wp-block-embed-support-centre-names-co-uk\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"b7MLlIXK3h\"><a href=\"https:\/\/www.names.co.uk\/support\/articles\/our-bank-details\/\">Our bank details<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;Our bank details&#8221; &#8212; Support Centre - names.co.uk\" src=\"https:\/\/www.names.co.uk\/support\/articles\/our-bank-details\/embed\/#?secret=4768vwTkKE#?secret=b7MLlIXK3h\" data-secret=\"b7MLlIXK3h\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Once the credit has been added to your account, you can use it to renew existing services or purchase new ones. Follow the steps below to proceed:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1:<\/h2>\n\n\n\n<p>Log in to your Online Control Panel<\/p>\n\n\n\n<p>If you need help accessing your account, please refer to this guide:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-support-centre-names-co-uk wp-block-embed-support-centre-names-co-uk\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"T4wq5raME3\"><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">How to access your Online Control Panel<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; visibility: hidden;\" title=\"&#8220;How to access your Online Control Panel&#8221; &#8212; Support Centre - names.co.uk\" src=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/embed\/#?secret=SKxpg6BnA9#?secret=T4wq5raME3\" data-secret=\"T4wq5raME3\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2:<\/h2>\n\n\n\n<p>Paying via Credit<\/p>\n\n\n\n<p>The process for using credit varies depending on whether you are renewing a service or buying a new one.<\/p>\n\n\n\n<p><strong>For Renewals:<\/strong><\/p>\n\n\n\n<p>Once logged in, hover over \u201cBilling\u201d and select \u201cRenewals\u201d.<\/p>\n\n\n\n<p>Tick the services you wish to renew.<\/p>\n\n\n\n<p>Click \u201cRenew All Selected Services\u201d.<\/p>\n\n\n\n<p>On the next page, choose \u201cPay using Credit on the account\u201d as your payment method.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>For New Purchases:<\/strong><\/p>\n\n\n\n<p>Add the desired products to your basket.<\/p>\n\n\n\n<p>When you reach the payment page, select \u201cPay using Credit on the account\u201d.<\/p>\n\n\n\n<p>Once the payment is confirmed, your services will be renewed or activated as normal.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><br>If you have any further questions, simply&nbsp;<strong><u><a href=\"https:\/\/admin.names.co.uk\/tech_support\/tracking\/add.php\">raise a support request<\/a><\/u><\/strong>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\">guide<\/a>.<\/u><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To make a payment using credit, funds must first be transferred directly to our account. You can find full details on how to do this in the following support guide: Once the credit has been added to your account, you can use it to renew existing services or purchase new ones. Follow the steps below [&hellip;]<\/p>\n","protected":false},"author":20,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[100],"ht-kb-tag":[],"class_list":["post-7309","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-billing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Pay with Credit - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-pay-with-credit\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Pay with Credit - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"To make a payment using credit, funds must first be transferred directly to our account. 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