{"id":713,"date":"2020-09-11T15:34:24","date_gmt":"2020-09-11T14:34:24","guid":{"rendered":"http:\/\/kbnco.names.dev.pdunsford.localdev\/?post_type=ht_kb&#038;p=155"},"modified":"2022-05-04T09:22:15","modified_gmt":"2022-05-04T08:22:15","slug":"how-to-set-up-an-imap-account-outlook-express","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-set-up-an-imap-account-outlook-express\/","title":{"rendered":"How to set up an IMAP account Outlook Express"},"content":{"rendered":"\n<p>How to setup a new account in Outlook Express (IMAP\/SMTP)<\/p>\n\n\n\n<p>If you require further assistance setting up your emails then why not consider our new KickStarter service. For more information please contact our Sales team on 0345 363 363 2.<\/p>\n\n\n\n<p>&#8211; Open Outlook Express and click on&nbsp;<strong>Tools<\/strong>&nbsp;and then&nbsp;<strong>Accounts<\/strong>&#8230;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/OE_1.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>&#8211; Click on the&nbsp;<strong>Mail<\/strong>&nbsp;tab and then click on&nbsp;<strong>Add<\/strong>&nbsp;and select&nbsp;<strong>Mail<\/strong>&#8230;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/OE_2.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>&#8211; Enter&nbsp;<strong>your name<\/strong>&nbsp;and then click on&nbsp;<strong>Next<\/strong>&#8230;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/OE_3.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>&#8211; Enter your&nbsp;<strong>E-mail address<\/strong>&nbsp;and then click on&nbsp;<strong>Next<\/strong>&#8230;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/OE_4.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>&#8211; Select&nbsp;<strong>IMAP<\/strong>&nbsp;from the drop down menu and enter&nbsp;<strong>imap.hosts.co.uk<\/strong>&nbsp;into the&nbsp;<strong>Incoming mail server<\/strong>&nbsp;field.<\/p>\n\n\n\n<p>&#8211; Your&nbsp;<strong>Outgoing mail server<\/strong>&nbsp;will be&nbsp;<strong>smtp.hosts.co.uk<\/strong>&nbsp;only if you your have purchased Authenticated SMTP Access, if you need to purchase this product please contact our Sales team on 0345 363 363 2<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/OE_5-IMAP.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>&#8211; Enter your&nbsp;<strong>Account name<\/strong>, this will be your mailbox username, and then enter your&nbsp;<strong>Password<\/strong>. Click&nbsp;<strong>Next<\/strong>&#8230;<br><br>Your Username and Password are as you have set up in your Online Control Panel, if you are unsure of your Username and or Password please see this guide to reset your Password,&nbsp;<a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-change-your-email-password\/\">www.names.co.uk\/support\/articles\/how-to-change-your-email-password\/<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/OE_6.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>&#8211; Click on&nbsp;<strong>Finish<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/OE_7.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>&#8211; Return to the&nbsp;<strong>Tools<\/strong>&nbsp;menu and select&nbsp;<strong>Accounts<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/OE_8.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>&#8211; Select your account under the&nbsp;<strong>Mail<\/strong>&nbsp;tab and then click&nbsp;<strong>Properties<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/OE_9.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>&#8211; Select the&nbsp;<strong>Advanced<\/strong>&nbsp;tab. In the section&nbsp;<strong>Incoming Server<\/strong>, tick the box&nbsp;<strong>This server requires an encrypted connection (SSL)<\/strong>. This should change the port number to 993. Click&nbsp;<strong>OK<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/OE_13-IMAP.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>&#8211; Set the&nbsp;<strong>Outgoing mail server<\/strong>&nbsp;to&nbsp;<strong>smtp.hosts.co.uk<\/strong>, and tick the&nbsp;<strong>My server requires authentication<\/strong>&nbsp;box. Click&nbsp;<strong>Settings<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/OE_10-IMAP.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>&#8211; Click on the&nbsp;<strong>Log on using<\/strong>&nbsp;button, and enter the&nbsp;<strong>Account name<\/strong>&nbsp;and&nbsp;<strong>Password<\/strong>.<br>Your Username and Password are as you have set up in your Online Control Panel, if you are unsure of your Username and or Password please see this guide to reset your Password,&nbsp;<a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-reset-your-authenticated-smtp-password\/\">www.names.co.uk\/support\/articles\/how-to-reset-your-authenticated-smtp-password\/<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/OE_11.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>Click&nbsp;<strong>OK<\/strong>&nbsp;to complete the setup.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How to setup a new account in Outlook Express (IMAP\/SMTP) If you require further assistance setting up your emails then why not consider our new KickStarter service. For more information please contact our Sales team on 0345 363 363 2. &#8211; Open Outlook Express and click on&nbsp;Tools&nbsp;and then&nbsp;Accounts&#8230; &#8211; Click on the&nbsp;Mail&nbsp;tab and then click [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[210],"ht-kb-tag":[116,121,131],"class_list":["post-713","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-pop-client-configuration","ht_kb_tag-email","ht_kb_tag-imap","ht_kb_tag-outlook"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to set up an IMAP account Outlook Express - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-set-up-an-imap-account-outlook-express\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to set up an IMAP account Outlook Express - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"How to setup a new account in Outlook Express (IMAP\/SMTP) If you require further assistance setting up your emails then why not consider our new KickStarter service. 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