{"id":7067,"date":"2025-07-08T13:30:41","date_gmt":"2025-07-08T12:30:41","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=7067"},"modified":"2025-07-08T13:38:16","modified_gmt":"2025-07-08T12:38:16","slug":"how-to-reset-your-wepanel-password","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-reset-your-wepanel-password\/","title":{"rendered":"How to Reset Your WePanel Password"},"content":{"rendered":"\n<p>In this article, we will show you how to <strong>reset your WePanel Password<\/strong>.<\/p>\n\n\n\n<p>This article will cover <strong>two<\/strong> scenarios:<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How to change the password via the Control Panel<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How to change the password if it has been forgotten<\/li>\n<\/ul>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><em>How to Change the Password via the Control Panel<\/em><\/h2>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One <\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To get started, you first need to log into the WePanel through your Online Control Panel. Unsure how to do so? Follow our guide&nbsp;<a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">HERE<\/a><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In your WePanel, hover over your username in the top right corner of your screen. In the drop-down menu that appears, select <strong>Settings<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"751\" height=\"1024\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/1-1-751x1024.png\" alt=\"\" class=\"wp-image-7069\" style=\"width:363px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/1-1-751x1024.png 751w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/1-1-220x300.png 220w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/1-1-768x1047.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/1-1-37x50.png 37w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/1-1.png 1079w\" sizes=\"auto, (max-width: 751px) 100vw, 751px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Navigate to the <em>Change Password<\/em> section. First, enter your current WePanel password. Then, create a new password and confirm it in the final field.<\/p>\n\n\n\n<p>Once these three fields have been filled out, confirm the changes by selecting <strong>Change Password<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"157\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/image-2.png\" alt=\"\" class=\"wp-image-7072\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/image-2.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/image-2-300x50.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/image-2-768x128.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/image-2-50x8.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><em>How to Change the Password If It Has Been Forgotten <\/em><\/h2>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You have the ability to log into your WePanel directly with your specific&nbsp;<strong>WePanel direct login URL&nbsp;<\/strong>and<strong>&nbsp;username<\/strong>, which can be found on your Control Panel. On the direct log in page, you will see an option to submit a password reset if you have forgotten your current password.<\/p>\n\n\n\n<p>Please follow the steps below to locate your specific&nbsp;<strong>WePanel direct login URL&nbsp;<\/strong>and<strong>&nbsp;username.<\/strong><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-nco-advice-block\"><p class=\"nco-advice-block-content\"><strong>TIP<\/strong>: If you already have these details, please proceed directly to <strong>Step 3<\/strong> of this section.<\/p><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One <\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>First, select <strong>Login to WePanel<\/strong> on your domain\u2019s dashboard in your Control Panel.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"778\" height=\"561\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/3-1.png\" alt=\"\" class=\"wp-image-7073\" style=\"width:495px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/3-1.png 778w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/3-1-300x216.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/3-1-768x554.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/3-1-50x36.png 50w\" sizes=\"auto, (max-width: 778px) 100vw, 778px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You will then be directed to the <em>Account Details<\/em> page, where you\u2019ll find the required login URL and username.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"635\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/4-2.png\" alt=\"\" class=\"wp-image-7074\" style=\"width:496px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/4-2.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/4-2-300x203.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/4-2-768x519.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/4-2-50x34.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Visit the direct log in URL in a new tab in your web browser. Once the page opens, select <strong>Have you forgotten your password?<\/strong><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"684\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/5-1024x684.png\" alt=\"\" class=\"wp-image-7075\" style=\"width:498px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/5-1024x684.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/5-300x200.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/5-768x513.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/5-50x33.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/5-1536x1026.png 1536w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/5-2048x1368.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four <\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>On the page you are taken to, you will need to fill out your <strong>WePanel username<\/strong> and the <strong>Contact Email Address <\/strong>you have set on your WePanel. Once you have filled out these fields, select <strong>SEND LINK <\/strong>to be emailed a password reset link.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"697\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/6-1-1024x697.png\" alt=\"\" class=\"wp-image-7076\" style=\"width:497px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/6-1-1024x697.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/6-1-300x204.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/6-1-768x523.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/6-1-50x34.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/6-1-1536x1045.png 1536w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/6-1-2048x1394.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Click the link sent to your email by WePanel to access the new password portal. Create a new password that is at least <strong>8 characters long<\/strong> and includes <strong>at least one symbol<\/strong>, then click the <strong>Change Password<\/strong> button to finalise the changes.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"428\" height=\"235\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/7-1.png\" alt=\"\" class=\"wp-image-7078\" style=\"width:500px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/7-1.png 428w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/7-1-300x165.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/7-1-50x27.png 50w\" sizes=\"auto, (max-width: 428px) 100vw, 428px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"439\" height=\"251\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/8.png\" alt=\"\" class=\"wp-image-7079\" style=\"width:500px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/8.png 439w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/8-300x172.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/07\/8-50x29.png 50w\" sizes=\"auto, (max-width: 439px) 100vw, 439px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply&nbsp;<a href=\"https:\/\/admin.names.co.uk\/tech_support\/tracking\/add.php\"><strong>raise a support request<\/strong><\/a>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\"><strong>guide<\/strong><\/a><strong>.<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, we will show you how to reset your WePanel Password. This article will cover two scenarios: How to Change the Password via the Control Panel Step One To get started, you first need to log into the WePanel through your Online Control Panel. Unsure how to do so? Follow our guide&nbsp;HERE Step [&hellip;]<\/p>\n","protected":false},"author":28,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[280,288,119],"ht-kb-tag":[120,283],"class_list":["post-7067","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-wepanel","ht_kb_category-other-tools","ht_kb_category-hosting","ht_kb_tag-hosting","ht_kb_tag-wepanel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Reset Your WePanel Password - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-reset-your-wepanel-password\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Reset Your WePanel Password - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"In this article, we will show you how to reset your WePanel Password. 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This article will cover two scenarios: How to Change the Password via the Control Panel Step One To get started, you first need to log into the WePanel through your Online Control Panel. Unsure how to do so? 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