{"id":7027,"date":"2025-06-18T14:14:21","date_gmt":"2025-06-18T13:14:21","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=7027"},"modified":"2025-07-08T13:32:00","modified_gmt":"2025-07-08T12:32:00","slug":"collaborators","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/collaborators\/","title":{"rendered":"How to Create an Additional WePanel User"},"content":{"rendered":"\n<p>In this article, we will show you how to configure an additional user in WePanel, known as a <strong>collaborator<\/strong>. A collaborator is a user you can invite to access your WePanel hosting directly. This allows designers, developers, or colleagues to <strong>access all areas of your WePanel hosting space only<\/strong> without giving them access to your Control Panel.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Started<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To get started, you first need to log into the WePanel through your Online Control Panel. Unsure how to do so? Follow our guide&nbsp;<a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">HERE<\/a><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In your WePanel,&nbsp;hover over your username in the top right corner of your screen. In the drop-down menu that appears, select <strong>Collaborators<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"907\" height=\"1024\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/1-2-907x1024.png\" alt=\"\" class=\"wp-image-7028\" style=\"width:362px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/1-2-907x1024.png 907w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/1-2-266x300.png 266w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/1-2-768x867.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/1-2-44x50.png 44w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/1-2.png 1303w\" sizes=\"auto, (max-width: 907px) 100vw, 907px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>On the page you are taken to, select <strong>Add a new collaborator<\/strong>.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"232\" height=\"51\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/2-3.png\" alt=\"\" class=\"wp-image-7029\" style=\"width:221px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/2-3.png 232w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/2-3-50x11.png 50w\" sizes=\"auto, (max-width: 232px) 100vw, 232px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Please enter the <strong>email address<\/strong> of the individual you want to make a Collaborator account for, then select <strong>Add<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"395\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-12.png\" alt=\"\" class=\"wp-image-7031\" style=\"width:516px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-12.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-12-300x126.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-12-768x323.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-12-50x21.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You will be redirected to a page listing all current Collaborators. The newly created user will appear with a status of <strong>Pending<\/strong> while they complete the email verification process.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"450\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-13.png\" alt=\"\" class=\"wp-image-7033\" style=\"width:707px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-13.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-13-300x144.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-13-768x368.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-13-50x24.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Once your Collaborator clicks the activation link in the verification email, they\u2019ll be taken to a page where they can set a password. The password they set must meet the following minimum requirements:<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>8 characters<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A lowercase letter<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An uppercase letter<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A symbol<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A number<\/li>\n<\/ul>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Once they have entered the password in both fields, they will need to enable the button stating<strong> I have read and accept the legal notice and the privacy policy, <\/strong>then they will need to select <strong>Activate account<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"607\" height=\"446\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-15.png\" alt=\"\" class=\"wp-image-7035\" style=\"width:498px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-15.png 607w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-15-300x220.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-15-50x37.png 50w\" sizes=\"auto, (max-width: 607px) 100vw, 607px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Your Collaborator will then see a confirmation screen indicating that their account has been successfully created.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"435\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-16.png\" alt=\"\" class=\"wp-image-7036\" style=\"width:497px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-16.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-16-300x139.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-16-768x355.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-16-50x23.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Six<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Now that your Collaborator has successfully created an account, they can now log into your WePanel with your specific <strong>WePanel direct login URL <\/strong>and<strong> username<\/strong>, which can be found on your Control Panel.<\/p>\n\n\n\n<p>First, select <strong>Login to WePanel<\/strong> on your domain\u2019s dashboard in your Control Panel.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"498\" height=\"359\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-17.png\" alt=\"\" class=\"wp-image-7037\" style=\"width:497px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-17.png 498w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-17-300x216.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-17-50x36.png 50w\" sizes=\"auto, (max-width: 498px) 100vw, 498px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You will then be directed to the <em>Account Details<\/em> page, where you&#8217;ll find the required login URL and username your Collaborator will use to sign in.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"635\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-18.png\" alt=\"\" class=\"wp-image-7038\" style=\"width:498px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-18.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-18-300x203.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-18-768x519.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-18-50x34.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Seven<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Once your Collaborator visits this URL, they will need to select the option for Collaborators at the bottom of the sign in page.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"631\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-19.png\" alt=\"\" class=\"wp-image-7039\" style=\"width:499px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-19.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-19-300x201.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-19-768x516.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-19-50x34.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>On the sign in page, they will need to enter:<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The username of your WePanel (as found in Step 6)<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Their own email address<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The password they created<\/li>\n<\/ul>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"483\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-20.png\" alt=\"\" class=\"wp-image-7040\" style=\"width:503px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-20.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-20-300x154.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-20-768x395.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/06\/image-20-50x26.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply&nbsp;<a href=\"https:\/\/admin.names.co.uk\/tech_support\/tracking\/add.php\"><strong>raise a support request<\/strong><\/a>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\"><strong>guide<\/strong><\/a><strong>.<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, we will show you how to configure an additional user in WePanel, known as a collaborator. A collaborator is a user you can invite to access your WePanel hosting directly. This allows designers, developers, or colleagues to access all areas of your WePanel hosting space only without giving them access to your [&hellip;]<\/p>\n","protected":false},"author":28,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[280,288,119],"ht-kb-tag":[120,283],"class_list":["post-7027","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-wepanel","ht_kb_category-other-tools","ht_kb_category-hosting","ht_kb_tag-hosting","ht_kb_tag-wepanel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Create an Additional WePanel User - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/collaborators\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Create an Additional WePanel User - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"In this article, we will show you how to configure an additional user in WePanel, known as a collaborator. A collaborator is a user you can invite to access your WePanel hosting directly. 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