{"id":6999,"date":"2025-06-17T12:39:02","date_gmt":"2025-06-17T11:39:02","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&p=6999"},"modified":"2025-06-17T12:40:00","modified_gmt":"2025-06-17T11:40:00","slug":"how-to-setup-an-exchange-account-in-outlook-365","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-setup-an-exchange-account-in-outlook-365\/","title":{"rendered":"How to Setup an Exchange Account in Outlook 365"},"content":{"rendered":"\n

In this article, we will show you how to add an Exchange email account to Outlook 365 <\/strong>for Windows. Setting up your Exchange email account on Outlook 365 allows you to access and manage your email, calendar, contacts, and tasks directly from your desktop.<\/p>\n\n\n\n

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Getting Started <\/h2>\n\n\n\n
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To get started, you first need to create a user in your Microsoft Admin area. Unsure how to do so? Follow our guide HERE<\/a>.<\/p>\n\n\n\n

If you have completed this already, we would also recommend you login to https:\/\/login.microsoftonline.com\/<\/a> before starting the set up in Outlook 365 to check you have the correct login credentials.

If you need to do a password reset, you can do so via the Microsoft Admin area using this guide HERE<\/a>.<\/p>\n\n\n\n

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Step One <\/h2>\n\n\n\n
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In your Outlook app, select the File<\/strong> tab.<\/p>\n\n\n\n

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Once done, click + Add Account.<\/strong><\/p>\n\n\n\n

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Step Two<\/h2>\n\n\n\n
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In the box that appears, first enter the email address you want to add, then select Advanced options<\/strong> < Let me set up my account manually<\/strong>. To proceed, select Connect<\/strong>.<\/p>\n\n\n\n

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Step Three<\/h2>\n\n\n\n
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You will now see several account type options, please select Exchange<\/strong> as the account type.<\/p>\n\n\n\n

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Step Four<\/h2>\n\n\n\n
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In the box that appears, please enter your Password<\/strong>, then select Sign In.<\/strong><\/p>\n\n\n\n

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Step Five<\/h2>\n\n\n\n
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Next, select your preference on whether to Automatically sign in to all desktop apps and websites on this device?<\/strong><\/p>\n\n\n\n

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Step Six<\/h2>\n\n\n\n
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Here, you can enable Use Cached Exchange Mode to download email to an Outlook data file, <\/strong>which saves your emails locally for quicker access and offline use.<\/p>\n\n\n\n

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Step Seven <\/h2>\n\n\n\n
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Finally, a pop-up box will appear stating Account successfully added<\/strong>. Select Done<\/strong> to complete the set up, then restart Outlook<\/strong> to confirm the changes.<\/p>\n\n\n\n

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If you have any further questions, simply raise a support request<\/strong><\/a> from within your Online Control Panel or call us on 0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n

For assistance raising a support request please follow the following guide<\/strong><\/a>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

In this article, we will show you how to add an Exchange email account to Outlook 365 for Windows. Setting up your Exchange email account on Outlook 365 allows you to access and manage your email, calendar, contacts, and tasks directly from your desktop. Getting Started To get started, you first need to create a user […]<\/p>\n","protected":false},"author":28,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[127],"ht-kb-tag":[128,131],"class_list":["post-6999","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-microsoft-365","ht_kb_tag-microsoft-365","ht_kb_tag-outlook"],"yoast_head":"\nHow to Setup an Exchange Account in Outlook 365 - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-setup-an-exchange-account-in-outlook-365\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Setup an Exchange Account in Outlook 365 - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"In this article, we will show you how to add an Exchange email account to Outlook 365 for Windows. 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