{"id":6798,"date":"2025-06-10T16:18:23","date_gmt":"2025-06-10T15:18:23","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=6798"},"modified":"2025-07-10T12:19:22","modified_gmt":"2025-07-10T11:19:22","slug":"how-to-create-a-new-user-in-microsoft-365","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-create-a-new-user-in-microsoft-365\/","title":{"rendered":"How to Create a New User in Microsoft 365"},"content":{"rendered":"\n<p>In this article, we will show you how to <strong>create a new user<\/strong> in your Microsoft 365 admin centre. We will outline the steps involved in entering the user&#8217;s details, assigning a license, and setting roles or permissions as needed.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Started<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To get started, you first need to log into your Microsoft Admin area located at <a href=\"https:\/\/login.microsoftonline.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/login.microsoftonline.com\/<\/a> with your Admin username and password.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-nco-advice-block\"><p class=\"nco-advice-block-content\"><strong>TIP<\/strong>: Unsure where to find your Admin details? If so, please refer to our support guide <a href=\"https:\/\/www.names.co.uk\/support\/articles\/getting-started-with-microsoft-365\/\">HERE<\/a>.<\/p><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One <\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To begin, select <strong>Admin<\/strong> from the menu column on the left-hand side of the page.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"523\" height=\"374\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7.png\" alt=\"\" class=\"wp-image-7105\" style=\"width:323px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7.png 523w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7-300x215.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7-50x36.png 50w\" sizes=\"auto, (max-width: 523px) 100vw, 523px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Select <strong>Users<\/strong> from the menu column on the left-hand side of the page.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"430\" height=\"597\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/06\/image-13.png\" alt=\"\" class=\"wp-image-6791\" style=\"width:319px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/06\/image-13.png 430w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/06\/image-13-216x300.png 216w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/06\/image-13-36x50.png 36w\" sizes=\"auto, (max-width: 430px) 100vw, 430px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Once you have selected <strong>Users<\/strong>, select <strong>Active users<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"427\" height=\"503\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/06\/image-14.png\" alt=\"\" class=\"wp-image-6792\" style=\"width:319px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/06\/image-14.png 427w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/06\/image-14-255x300.png 255w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/06\/image-14-42x50.png 42w\" sizes=\"auto, (max-width: 427px) 100vw, 427px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In the Active users page, select the <strong>Add a user<\/strong> tab.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"284\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-48.png\" alt=\"\" class=\"wp-image-6799\" style=\"width:522px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-48.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-48-300x91.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-48-768x232.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-48-50x15.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You will now be presented with several fields to fill out:<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First name<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Last name<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Display name<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Username<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automatically create a password<\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Require this user to change their password when they first sign in<\/li>\n<\/ul>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"520\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-49.png\" alt=\"\" class=\"wp-image-6800\" style=\"width:591px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-49.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-49-300x166.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-49-768x425.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-49-50x28.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Once you have filled the details in for your new user, you will now need to assign them a product license from your list of available licenses.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-nco-advice-block\"><p class=\"nco-advice-block-content\"><strong>TIP<\/strong>: If you have no more available licenses, you will need to remove a license from a current user, or you will need to purchase another license. Please upgrade your license count through your Online Control Panel or contact our Sales team on <strong>0345 363 3632.<\/strong><\/p><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"628\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-50.png\" alt=\"\" class=\"wp-image-6801\" style=\"width:593px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-50.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-50-300x200.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-50-768x513.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-50-50x33.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Six<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You will also be prompted to choose which <strong>Microsoft 365 apps to enable<\/strong> for the new user. These apps include services like Outlook, Teams, SharePoint, OneDrive, and more, depending on the license assigned. We recommend <strong>selecting all available apps<\/strong> to ensure the user has full access to the apps they may need. You can always adjust these settings later if needed.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"565\" height=\"522\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-51.png\" alt=\"\" class=\"wp-image-6802\" style=\"width:468px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-51.png 565w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-51-300x277.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-51-50x46.png 50w\" sizes=\"auto, (max-width: 565px) 100vw, 565px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Seven<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The <strong>Optional settings<\/strong> section allows you to configure user roles and profile information. Here, you can assign admin roles if needed and add additional details like job title, department, or office location. These settings help with user management and organisation but can be skipped or edited later.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"673\" height=\"540\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-52.png\" alt=\"\" class=\"wp-image-6803\" style=\"width:534px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-52.png 673w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-52-300x241.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-52-50x40.png 50w\" sizes=\"auto, (max-width: 673px) 100vw, 673px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Eight<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The penultimate step is to <strong>Review and finish<\/strong> the settings you have configured for this user. Once you are satisfied with them, click <strong>Finish adding<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"655\" height=\"701\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-53.png\" alt=\"\" class=\"wp-image-6804\" style=\"width:425px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-53.png 655w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-53-280x300.png 280w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2025\/05\/image-53-47x50.png 47w\" sizes=\"auto, (max-width: 655px) 100vw, 655px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply&nbsp;<a href=\"https:\/\/admin.names.co.uk\/tech_support\/tracking\/add.php\"><strong>raise a support request<\/strong><\/a>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\"><strong>guide<\/strong><\/a><strong>.<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, we will show you how to create a new user in your Microsoft 365 admin centre. We will outline the steps involved in entering the user&#8217;s details, assigning a license, and setting roles or permissions as needed. Getting Started To get started, you first need to log into your Microsoft Admin area [&hellip;]<\/p>\n","protected":false},"author":28,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[127],"ht-kb-tag":[128],"class_list":["post-6798","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-microsoft-365","ht_kb_tag-microsoft-365"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Create a New User in Microsoft 365 - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-create-a-new-user-in-microsoft-365\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Create a New User in Microsoft 365 - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"In this article, we will show you how to create a new user in your Microsoft 365 admin centre. We will outline the steps involved in entering the user&#8217;s details, assigning a license, and setting roles or permissions as needed. Getting Started To get started, you first need to log into your Microsoft Admin area [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-create-a-new-user-in-microsoft-365\/\" \/>\n<meta property=\"og:site_name\" content=\"Support Centre - names.co.uk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/namesco\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-10T11:19:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7.png\" \/>\n\t<meta property=\"og:image:width\" content=\"523\" \/>\n\t<meta property=\"og:image:height\" content=\"374\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@namesco\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-create-a-new-user-in-microsoft-365\/\",\"url\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-create-a-new-user-in-microsoft-365\/\",\"name\":\"How to Create a New User in Microsoft 365 - Support Centre - names.co.uk\",\"isPartOf\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-create-a-new-user-in-microsoft-365\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-create-a-new-user-in-microsoft-365\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7.png\",\"datePublished\":\"2025-06-10T15:18:23+00:00\",\"dateModified\":\"2025-07-10T11:19:22+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-create-a-new-user-in-microsoft-365\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.names.co.uk\/support\/articles\/how-to-create-a-new-user-in-microsoft-365\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-create-a-new-user-in-microsoft-365\/#primaryimage\",\"url\":\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7.png\",\"contentUrl\":\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7.png\",\"width\":523,\"height\":374},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-create-a-new-user-in-microsoft-365\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.names.co.uk\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to Create a New User in Microsoft 365\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.names.co.uk\/support\/#website\",\"url\":\"https:\/\/www.names.co.uk\/support\/\",\"name\":\"Support Centre - names.co.uk\",\"description\":\"names.co.uk Support Centre\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.names.co.uk\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to Create a New User in Microsoft 365 - Support Centre - names.co.uk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.names.co.uk\/support\/articles\/how-to-create-a-new-user-in-microsoft-365\/","og_locale":"en_GB","og_type":"article","og_title":"How to Create a New User in Microsoft 365 - Support Centre - names.co.uk","og_description":"In this article, we will show you how to create a new user in your Microsoft 365 admin centre. 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