{"id":6726,"date":"2025-06-11T12:09:23","date_gmt":"2025-06-11T11:09:23","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&p=6726"},"modified":"2025-07-10T13:29:52","modified_gmt":"2025-07-10T12:29:52","slug":"how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/","title":{"rendered":"How to Enable or Disable Multi-Factor Authentication (MFA) for Microsoft 365"},"content":{"rendered":"\n

In this article, we will show you how to enable or disable Multi-Factor Authentication<\/strong> (MFA<\/strong>) in your Microsoft 365 Admin area. MFA on Microsoft 365 adds extra security<\/strong> by requiring a second form of verification<\/strong>, like a phone notification, after entering a password. This helps protect accounts even if passwords are stolen.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Getting Started<\/h2>\n\n\n\n
<\/div>\n\n\n\n

To get started, you first need to log into your Microsoft Admin area located at https:\/\/login.microsoftonline.com\/<\/a> with your Admin username and password.<\/p>\n\n\n\n

<\/div>\n\n\n\n

TIP<\/strong>: Unsure where to find your Admin details? If so, please refer to our support guide HERE<\/a>.<\/p><\/div>\n\n\n\n

<\/div>\n\n\n\n

How to Enable Multi-Factor Authentication<\/em><\/h2>\n\n\n\n
<\/div>\n\n\n\n

Step One <\/h2>\n\n\n\n
<\/div>\n\n\n\n

To begin, select Admin<\/strong> from the menu column on the left-hand side of the page.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Step Two<\/h2>\n\n\n\n
<\/div>\n\n\n\n

Select Identity<\/strong> from the menu column on the left-hand side of the page.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Step Three<\/h2>\n\n\n\n
<\/div>\n\n\n\n

On the page you are taken to, select Identity <\/strong>< Users <\/strong>from the menu column on the left-hand side of the page.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Once you have selected Users<\/strong>, select All users<\/strong>.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Step Four<\/h2>\n\n\n\n
<\/div>\n\n\n\n

Above the list of created users, select the option for Per-user MFA<\/strong>.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Step Five<\/h2>\n\n\n\n
<\/div>\n\n\n\n

Select the checkbox(es) next to the user(s) you wish to enable MFA for, then select Enable MFA<\/strong>.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

In the confirmation window that appears, select Enable<\/strong>.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Step Six<\/h2>\n\n\n\n
<\/div>\n\n\n\n

Select the checkbox(es) next to the same user(s), then select Enforce MFA<\/strong>.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

In the confirmation window that appears, select Enforce<\/strong>.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

How to Disable Multi-Factor Authentication<\/em><\/h2>\n\n\n\n
<\/div>\n\n\n\n

Disabling Multi-Factor Authentication (MFA) in the Microsoft 365 Admin Centre can be necessary in certain situations, such as when troubleshooting user access issues, migrating accounts, or simplifying login processes for a temporary period.<\/p>\n\n\n\n

<\/div>\n\n\n\n

CAUTION<\/strong>: We strongly recommend keeping MFA enabled at all times for security purposes. Disabling it should only be a temporary action.<\/p><\/div>\n\n\n\n

<\/div>\n\n\n\n

Step One <\/h2>\n\n\n\n
<\/div>\n\n\n\n

To begin, select Admin<\/strong> from the menu column on the left-hand side of the page.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Step Two<\/h2>\n\n\n\n
<\/div>\n\n\n\n

Select Identity<\/strong> from the menu column on the left-hand side of the page.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Step Three<\/h2>\n\n\n\n
<\/div>\n\n\n\n

On the page you are taken to select Identity <\/strong>< Users <\/strong>from the menu column on the left-hand side of the page.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Once you have selected Users<\/strong>, select All users<\/strong>.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Step Four<\/h2>\n\n\n\n
<\/div>\n\n\n\n

Above the list of created users, select the option for Per-user MFA<\/strong>.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Step Five<\/h2>\n\n\n\n
<\/div>\n\n\n\n

Select the checkbox next to the user(s) you wish to disable MFA for, then select Disable MFA.<\/strong><\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

Step Six<\/h2>\n\n\n\n
<\/div>\n\n\n\n

In the confirmation window that appears, select Disable<\/strong>.<\/p>\n\n\n\n

<\/div>\n\n\n\n
\"\"<\/figure>\n\n\n\n
<\/div>\n\n\n\n

If you have any further questions, simply raise a support request<\/strong><\/a> from within your Online Control Panel or call us on 0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n

For assistance raising a support request please follow the following guide<\/strong><\/a>.<\/strong><\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

In this article, we will show you how to enable or disable Multi-Factor Authentication (MFA) in your Microsoft 365 Admin area. MFA on Microsoft 365 adds extra security by requiring a second form of verification, like a phone notification, after entering a password. This helps protect accounts even if passwords are stolen. Getting Started To […]<\/p>\n","protected":false},"author":28,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[127],"ht-kb-tag":[128],"class_list":["post-6726","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-microsoft-365","ht_kb_tag-microsoft-365"],"yoast_head":"\nHow to Enable or Disable Multi-Factor Authentication (MFA) for Microsoft 365 - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Enable or Disable Multi-Factor Authentication (MFA) for Microsoft 365 - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"In this article, we will show you how to enable or disable Multi-Factor Authentication (MFA) in your Microsoft 365 Admin area. MFA on Microsoft 365 adds extra security by requiring a second form of verification, like a phone notification, after entering a password. This helps protect accounts even if passwords are stolen. Getting Started To […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/\" \/>\n<meta property=\"og:site_name\" content=\"Support Centre - names.co.uk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/namesco\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-10T12:29:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7.png\" \/>\n\t<meta property=\"og:image:width\" content=\"523\" \/>\n\t<meta property=\"og:image:height\" content=\"374\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@namesco\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/\",\"url\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/\",\"name\":\"How to Enable or Disable Multi-Factor Authentication (MFA) for Microsoft 365 - Support Centre - names.co.uk\",\"isPartOf\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7.png\",\"datePublished\":\"2025-06-11T11:09:23+00:00\",\"dateModified\":\"2025-07-10T12:29:52+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/#primaryimage\",\"url\":\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7.png\",\"contentUrl\":\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7.png\",\"width\":523,\"height\":374},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.names.co.uk\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to Enable or Disable Multi-Factor Authentication (MFA) for Microsoft 365\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.names.co.uk\/support\/#website\",\"url\":\"https:\/\/www.names.co.uk\/support\/\",\"name\":\"Support Centre - names.co.uk\",\"description\":\"names.co.uk Support Centre\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.names.co.uk\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to Enable or Disable Multi-Factor Authentication (MFA) for Microsoft 365 - Support Centre - names.co.uk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/","og_locale":"en_GB","og_type":"article","og_title":"How to Enable or Disable Multi-Factor Authentication (MFA) for Microsoft 365 - Support Centre - names.co.uk","og_description":"In this article, we will show you how to enable or disable Multi-Factor Authentication (MFA) in your Microsoft 365 Admin area. MFA on Microsoft 365 adds extra security by requiring a second form of verification, like a phone notification, after entering a password. This helps protect accounts even if passwords are stolen. Getting Started To […]","og_url":"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/","og_site_name":"Support Centre - names.co.uk","article_publisher":"https:\/\/www.facebook.com\/namesco","article_modified_time":"2025-07-10T12:29:52+00:00","og_image":[{"width":523,"height":374,"url":"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@namesco","twitter_misc":{"Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/","url":"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/","name":"How to Enable or Disable Multi-Factor Authentication (MFA) for Microsoft 365 - Support Centre - names.co.uk","isPartOf":{"@id":"https:\/\/www.names.co.uk\/support\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/#primaryimage"},"image":{"@id":"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/#primaryimage"},"thumbnailUrl":"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7.png","datePublished":"2025-06-11T11:09:23+00:00","dateModified":"2025-07-10T12:29:52+00:00","breadcrumb":{"@id":"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/#primaryimage","url":"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7.png","contentUrl":"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-7.png","width":523,"height":374},{"@type":"BreadcrumbList","@id":"https:\/\/www.names.co.uk\/support\/articles\/how-to-enable-or-disable-multi-factor-authentication-mfa-for-microsoft-365\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.names.co.uk\/support\/"},{"@type":"ListItem","position":2,"name":"How to Enable or Disable Multi-Factor Authentication (MFA) for Microsoft 365"}]},{"@type":"WebSite","@id":"https:\/\/www.names.co.uk\/support\/#website","url":"https:\/\/www.names.co.uk\/support\/","name":"Support Centre - names.co.uk","description":"names.co.uk Support Centre","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.names.co.uk\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb\/6726","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/comments?post=6726"}],"version-history":[{"count":12,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb\/6726\/revisions"}],"predecessor-version":[{"id":7127,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb\/6726\/revisions\/7127"}],"wp:attachment":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/media?parent=6726"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb-category?post=6726"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb-tag?post=6726"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}