{"id":6271,"date":"2025-02-06T10:48:18","date_gmt":"2025-02-06T10:48:18","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=6271"},"modified":"2025-04-23T15:57:35","modified_gmt":"2025-04-23T14:57:35","slug":"superbackup","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/superbackup\/","title":{"rendered":"SuperBackup"},"content":{"rendered":"\n<p>SuperBackup is a powerful and intuitive backup solution, designed to simplify the management and restoration of your data. Whether you need to restore entire directories, recover specific files, download complete account copies, or restore databases, SuperBackup has you covered.\u00a0<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>In this guide, we will cover:<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Downloading a full backup copy\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Restoring the public_html directory\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Recovering specific files or directories\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Restoring a database\u00a0<\/li>\n<\/ul>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Started<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To get started, you first need to log into the WePanel through your Online Control Panel. Unsure how to do so? Follow our guide <a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">HERE<\/a><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How to Use SuperBackup<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In your WePanel, go to <strong>Files <\/strong>and select the <strong>SuperBackup<\/strong> panel.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"477\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-279-1024x477.png\" alt=\"\" class=\"wp-image-6272\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-279-1024x477.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-279-300x140.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-279-768x358.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-279-50x23.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-279-1536x716.png 1536w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-279.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>You will then have several backup options available.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><em>Downloading a Full Backup<\/em><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Select the <strong>Full Copy<\/strong> option.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"445\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-280-1024x445.png\" alt=\"\" class=\"wp-image-6273\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-280-1024x445.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-280-300x131.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-280-768x334.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-280-50x22.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-280-1536x668.png 1536w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-280.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:21px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Choose the backup date you wish to download.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Click <strong>Continue<\/strong>.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"448\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-281-1024x448.png\" alt=\"\" class=\"wp-image-6274\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-281-1024x448.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-281-300x131.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-281-768x336.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-281-50x22.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-281-1536x672.png 1536w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-281.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Confirm the download request.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"390\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-282-1024x390.png\" alt=\"\" class=\"wp-image-6275\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-282-1024x390.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-282-300x114.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-282-768x292.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-282-50x19.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-282-1536x585.png 1536w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-282.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Scroll down the page to access the download link once it&#8217;s generated.\u00a0<\/p>\n\n\n\n<p>You will receive a compressed file containing all data from your hosting account.\u00a0<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"440\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-283-1024x440.png\" alt=\"\" class=\"wp-image-6276\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-283-1024x440.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-283-300x129.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-283-768x330.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-283-50x22.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-283-1536x660.png 1536w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-283.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><em>Restoring the public_html Directory<\/em><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Select the <strong>Restore public_html<\/strong> option.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"490\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-284-1024x490.png\" alt=\"\" class=\"wp-image-6277\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-284-1024x490.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-284-300x143.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-284-768x367.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-284-50x24.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-284-1536x734.png 1536w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-284.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Choose the backup date you wish to restore.\u00a0<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Click<strong> Continue<\/strong>.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"460\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-285-1024x460.png\" alt=\"\" class=\"wp-image-6278\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-285-1024x460.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-285-300x135.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-285-768x345.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-285-50x22.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-285-1536x689.png 1536w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-285.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Confirm the restore request.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"488\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-286-1024x488.png\" alt=\"\" class=\"wp-image-6279\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-286-1024x488.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-286-300x143.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-286-768x366.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-286-50x24.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-286-1536x732.png 1536w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-286.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Wait for the restoration process to complete.\u00a0<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><em>Recovering Specific Files or Directories<\/em><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Select <strong>Restore file\/directory<\/strong> option.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"501\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-287-1024x501.png\" alt=\"\" class=\"wp-image-6280\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-287-1024x501.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-287-300x147.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-287-768x376.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-287-50x24.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-287-1536x752.png 1536w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-287.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Choose the backup date you wish to restore from.\u00a0<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Click<strong> Continue<\/strong>.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"485\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-288-1024x485.png\" alt=\"\" class=\"wp-image-6281\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-288-1024x485.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-288-300x142.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-288-768x364.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-288-50x24.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-288-1536x728.png 1536w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-288.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Browse and select the specific file or directory you want to restore.\u00a0<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Click <strong>To restore<\/strong> and confirm the action. Once done, the restoration process will begin.\u00a0<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><em>Restoring a Database <\/em><\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Select the <strong>Database Restore<\/strong> option.\u00a0<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"938\" height=\"326\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-291.png\" alt=\"\" class=\"wp-image-6285\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-291.png 938w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-291-300x104.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-291-768x267.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-291-50x17.png 50w\" sizes=\"auto, (max-width: 938px) 100vw, 938px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Choose the backup date you wish to restore to.\u00a0<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Click <strong>Continue<\/strong>.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Select the database you wish to restore.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Click <strong>Restore<\/strong> and confirm the action.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"453\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-292.png\" alt=\"\" class=\"wp-image-6286\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-292.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-292-300x145.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-292-768x370.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-292-50x24.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"470\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-293.png\" alt=\"\" class=\"wp-image-6287\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-293.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-293-300x150.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-293-768x384.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-293-50x25.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply&nbsp;<a href=\"https:\/\/admin.names.co.uk\/tech_support\/tracking\/add.php\"><strong>raise a support request<\/strong><\/a>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\"><strong>guide<\/strong><\/a><strong>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>SuperBackup is a powerful and intuitive backup solution, designed to simplify the management and restoration of your data. Whether you need to restore entire directories, recover specific files, download complete account copies, or restore databases, SuperBackup has you covered.\u00a0 In this guide, we will cover:&nbsp; Getting Started To get started, you first need to log [&hellip;]<\/p>\n","protected":false},"author":28,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[281,280,119],"ht-kb-tag":[120,283],"class_list":["post-6271","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-ftp","ht_kb_category-wepanel","ht_kb_category-hosting","ht_kb_tag-hosting","ht_kb_tag-wepanel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>SuperBackup - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/superbackup\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"SuperBackup - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"SuperBackup is a powerful and intuitive backup solution, designed to simplify the management and restoration of your data. 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