{"id":5523,"date":"2025-01-14T10:49:04","date_gmt":"2025-01-14T10:49:04","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=5523"},"modified":"2025-01-14T10:49:05","modified_gmt":"2025-01-14T10:49:05","slug":"how-to-add-an-faq-section","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/","title":{"rendered":"How to Add an FAQ Section"},"content":{"rendered":"\n<div class=\"wp-block-nco-info-block\"><p class=\"nco-info-block-content\"><strong>Info:<\/strong> This article applies to Website Builder purchases made after 14<sup>th<\/sup> January 2025. For further assistance, please contact our support team.<\/p><\/div>\n\n\n\n<p>In this article, you will learn how to <strong>add an FAQ<\/strong> (Frequently Asked Questions) section to your website. This feature is useful for displaying a classic FAQ or creating content where a section <strong>remains hidden until clicked (expanded)<\/strong>.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Started<\/h2>\n\n\n\n<p>To get started, you first need to log into the web builder through your Online Control Panel. Unsure how to do so? Follow our guide <a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">HERE<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>Position your mouse in the section so that the <strong>plus button<\/strong> for adding new content becomes visible. Select <strong>FAQ<\/strong>.&nbsp;<\/p>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"772\" height=\"594\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-176.png\" alt=\"\" class=\"wp-image-5524\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-176.png 772w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-176-300x231.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-176-768x591.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-176-50x38.png 50w\" sizes=\"auto, (max-width: 772px) 100vw, 772px\" \/><\/figure>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Alternatively, you can also add an FAQ section on a new page. Open a new page and select <strong>FAQ<\/strong>.&nbsp;<\/p>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"840\" height=\"525\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-179.png\" alt=\"\" class=\"wp-image-5529\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-179.png 840w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-179-300x188.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-179-768x480.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-179-50x31.png 50w\" sizes=\"auto, (max-width: 840px) 100vw, 840px\" \/><\/figure>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Use the <strong>plus<\/strong> and <strong>minus<\/strong> buttons to collapse or expand each individual box. To remove a box, click the <strong>trash icon<\/strong>. You can modify the format by selecting <strong>Edit Text<\/strong> as usual.&nbsp;<\/p>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"470\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-251-1024x470.png\" alt=\"\" class=\"wp-image-6145\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-251-1024x470.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-251-300x138.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-251-768x352.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-251-50x23.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/12\/image-251.png 1194w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>As part of the formatting, you can choose <strong>italic, bold<\/strong>, insert a <strong>link <\/strong>or <strong>text size.<\/strong>&nbsp;<\/p>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"468\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-177-1024x468.png\" alt=\"\" class=\"wp-image-5525\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-177-1024x468.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-177-300x137.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-177-768x351.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-177-50x23.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-177.png 1162w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<p>Click on the <strong>plus sign with a line<\/strong> to add a new box.&nbsp;<\/p>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"416\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-178-1024x416.png\" alt=\"\" class=\"wp-image-5526\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-178-1024x416.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-178-300x122.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-178-768x312.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-178-50x20.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-178.png 1153w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<p>Click the <strong>Style<\/strong> button within the entire block of the section to choose a design style.&nbsp;<\/p>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"397\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-180-1024x397.png\" alt=\"\" class=\"wp-image-5527\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-180-1024x397.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-180-300x116.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-180-768x298.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-180-50x19.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-180.png 1161w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-nco-advice-block\"><p class=\"nco-advice-block-content\"><strong>TIP<\/strong>: The section can also function as a <strong>show on click box<\/strong> by leaving only one column and deleting the others.\u00a0<\/p><\/div>\n\n\n\n<div style=\"height:1px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply&nbsp;<strong><a href=\"https:\/\/admin.names.co.uk\/tech_support\/tracking\/add.php\">raise a support request<\/a><\/strong>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<strong><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\">guide<\/a>.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In this article, you will learn how to add an FAQ (Frequently Asked Questions) section to your website. This feature is useful for displaying a classic FAQ or creating content where a section remains hidden until clicked (expanded).&nbsp; Getting Started To get started, you first need to log into the web builder through your Online [&hellip;]<\/p>\n","protected":false},"author":28,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[263,264,154],"ht-kb-tag":[153,257],"class_list":["post-5523","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-add-and-edit-content","ht_kb_category-content","ht_kb_category-website-builder","ht_kb_tag-website-builder","ht_kb_tag-xsw"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Add an FAQ Section - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Add an FAQ Section - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"In this article, you will learn how to add an FAQ (Frequently Asked Questions) section to your website. This feature is useful for displaying a classic FAQ or creating content where a section remains hidden until clicked (expanded).&nbsp; Getting Started To get started, you first need to log into the web builder through your Online [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/\" \/>\n<meta property=\"og:site_name\" content=\"Support Centre - names.co.uk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/namesco\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-14T10:49:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-176.png\" \/>\n\t<meta property=\"og:image:width\" content=\"772\" \/>\n\t<meta property=\"og:image:height\" content=\"594\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@namesco\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/\",\"url\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/\",\"name\":\"How to Add an FAQ Section - Support Centre - names.co.uk\",\"isPartOf\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-176.png\",\"datePublished\":\"2025-01-14T10:49:04+00:00\",\"dateModified\":\"2025-01-14T10:49:05+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/#primaryimage\",\"url\":\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-176.png\",\"contentUrl\":\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-176.png\",\"width\":772,\"height\":594},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.names.co.uk\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to Add an FAQ Section\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.names.co.uk\/support\/#website\",\"url\":\"https:\/\/www.names.co.uk\/support\/\",\"name\":\"Support Centre - names.co.uk\",\"description\":\"names.co.uk Support Centre\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.names.co.uk\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to Add an FAQ Section - Support Centre - names.co.uk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/","og_locale":"en_GB","og_type":"article","og_title":"How to Add an FAQ Section - Support Centre - names.co.uk","og_description":"In this article, you will learn how to add an FAQ (Frequently Asked Questions) section to your website. This feature is useful for displaying a classic FAQ or creating content where a section remains hidden until clicked (expanded).&nbsp; Getting Started To get started, you first need to log into the web builder through your Online [&hellip;]","og_url":"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/","og_site_name":"Support Centre - names.co.uk","article_publisher":"https:\/\/www.facebook.com\/namesco","article_modified_time":"2025-01-14T10:49:05+00:00","og_image":[{"width":772,"height":594,"url":"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-176.png","type":"image\/png"}],"twitter_card":"summary_large_image","twitter_site":"@namesco","twitter_misc":{"Estimated reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/","url":"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/","name":"How to Add an FAQ Section - Support Centre - names.co.uk","isPartOf":{"@id":"https:\/\/www.names.co.uk\/support\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/#primaryimage"},"image":{"@id":"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/#primaryimage"},"thumbnailUrl":"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-176.png","datePublished":"2025-01-14T10:49:04+00:00","dateModified":"2025-01-14T10:49:05+00:00","breadcrumb":{"@id":"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/#primaryimage","url":"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-176.png","contentUrl":"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/11\/image-176.png","width":772,"height":594},{"@type":"BreadcrumbList","@id":"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-an-faq-section\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.names.co.uk\/support\/"},{"@type":"ListItem","position":2,"name":"How to Add an FAQ Section"}]},{"@type":"WebSite","@id":"https:\/\/www.names.co.uk\/support\/#website","url":"https:\/\/www.names.co.uk\/support\/","name":"Support Centre - names.co.uk","description":"names.co.uk Support Centre","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.names.co.uk\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb\/5523","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/comments?post=5523"}],"version-history":[{"count":4,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb\/5523\/revisions"}],"predecessor-version":[{"id":6506,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb\/5523\/revisions\/6506"}],"wp:attachment":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/media?parent=5523"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb-category?post=5523"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb-tag?post=5523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}