{"id":5111,"date":"2024-08-15T15:33:46","date_gmt":"2024-08-15T14:33:46","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=5111"},"modified":"2025-07-31T13:01:02","modified_gmt":"2025-07-31T12:01:02","slug":"changing-the-ttl-in-your-domains-dns","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/changing-the-ttl-in-your-domains-dns\/","title":{"rendered":"Changing the TTL in your Domains DNS"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>Through your Online Control Panel, you have full access to make any DNS changes necessary. Occasionally, mistakes can happen, and you may accidentally input the wrong details. This can have dire consequences, such as your website or email going down. If you need to revert to an old entry and don\u2019t want to wait the full 24 hours for DNS propagation, then changing the domains TTL (Time to Live) can help reduce the time it takes for these changes to take effect. This guide will show you how to make TTL changes.<\/p>\n\n\n\n<div class=\"wp-block-nco-caution-block\"><p class=\"nco-caution-block-content\"><strong>Note:<\/strong> To change the TTL, you must have our domain proxy service enabled. For details on how to activate this service, please refer to the guide here: <br><br><a href=\"https:\/\/www.names.co.uk\/support\/articles\/what-is-domain-proxy-and-how-to-activate-it\/\">https:\/\/www.names.co.uk\/support\/articles\/what-is-domain-proxy-and-how-to-activate-it\/<\/a><\/p><\/div>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Table of Contents<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Accessing your Online Control Panel<\/li>\n\n\n\n<li>Finding your DNS section<\/li>\n\n\n\n<li>Enabling Domain Proxy<\/li>\n\n\n\n<li>Changing Time to Live (TTL)<\/li>\n<\/ol>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"checking-your-nameserver-provider\">Checking your Nameserver provider<\/h2>\n\n\n\n<p>Before making changes to your DNS settings in your Online Control Panel, it\u2019s important to note that changes will only take effect if you are pointing to the names.co.uk Nameservers. To check where your Nameservers are held, please follow the guide&nbsp;<strong><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-check-your-nameserver-provider\/\">here<\/a><\/strong>.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>Navigate to our website <strong><u><a href=\"http:\/\/names.co.uk\">names.co.uk<\/a><\/u><\/strong><\/p>\n\n\n\n<p>Once on the website, choose <strong>\u201cLog in\u201d <\/strong>found on the top right-hand side of the page and log into your Online Control Panel. If you need assistance with this, please follow this <strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">guide<\/a><\/u><\/strong>.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Once you have successfully logged into your Online Control Panel, navigate to the <strong>\u201cServices\u201d<\/strong> tab and from the drop-down menu choose <strong>\u201cDashboard\u201d.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"306\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-71.png\" alt=\"An image showing the Dashboard navigation Menu in the Online Control Panel\" class=\"wp-image-5112\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-71.png 939w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-71-300x98.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-71-768x250.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-71-50x16.png 50w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>The page that loads will show a list of your domain names. Choose the domain name you are looking to make DNS changes to<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"398\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-72.png\" alt=\"An image showing the location of selecting a domain in the Online Control Panel\" class=\"wp-image-5113\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-72.png 939w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-72-300x127.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-72-768x326.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-72-50x21.png 50w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<p>If you navigate to the bottom of the page, you will see a section called <strong>\u201cDNS Settings\u201d <\/strong>\u2013 choose this option.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"769\" height=\"748\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-73.png\" alt=\"An image showing how to activate a domains DNS Settings\" class=\"wp-image-5114\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-73.png 769w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-73-300x292.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-73-50x50.png 50w\" sizes=\"auto, (max-width: 769px) 100vw, 769px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<p>The page now loads called <strong>\u201cAdd\/Modify DNS Zone:\u201d<\/strong> and if you scroll down, you will see a section called <strong>\u201cTTL management\u201d.<\/strong> The default Time to Live is set at 86400 seconds (24 hours). You can however change this down to 3600 seconds (1 hour). Or you can change individual TTL for selected DNS entries which can be done by changing the TTL number in the DNS records are.<\/p>\n\n\n\n<p>If you do not have the option to change the TTL and the are is greyed out this is because you need to enable the Domain Proxy service. To do this please follow the guide <strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/what-is-domain-proxy-and-how-to-activate-it\/\">here<\/a><\/u><\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"509\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-74.png\" alt=\"\" class=\"wp-image-5117\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-74.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-74-300x162.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-74-768x416.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-74-50x27.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>When making a TTL change for the first time it will still take up to 24 hours for this be reflected. We recommend ensuring you set this at the start before you start making multiple DNS changes.<\/p>\n\n\n\n<p>If you have any further questions, simply&nbsp;<strong><u><a href=\"https:\/\/admin.names.co.uk\/tech_support\/tracking\/add.php\">raise a support request<\/a><\/u><\/strong>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\">guide<\/a>.<\/u><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Through your Online Control Panel, you have full access to make any DNS changes necessary. Occasionally, mistakes can happen, and you may accidentally input the wrong details. This can have dire consequences, such as your website or email going down. If you need to revert to an old entry and don\u2019t want to wait [&hellip;]<\/p>\n","protected":false},"author":20,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[111],"ht-kb-tag":[110,112,130],"class_list":["post-5111","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-domains","ht_kb_tag-dns","ht_kb_tag-domains","ht_kb_tag-online-control-panel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Changing the TTL in your Domains DNS - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/changing-the-ttl-in-your-domains-dns\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Changing the TTL in your Domains DNS - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"Introduction Through your Online Control Panel, you have full access to make any DNS changes necessary. 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