{"id":5084,"date":"2024-08-15T14:36:06","date_gmt":"2024-08-15T13:36:06","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=5084"},"modified":"2024-12-03T12:24:41","modified_gmt":"2024-12-03T12:24:41","slug":"accessing-your-dns-zone-files","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/accessing-your-dns-zone-files\/","title":{"rendered":"Accessing your DNS zone files"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>Through your Online Control Panel, you can view all the DNS zone files you have on your account. This is a useful area if you have multiple domain names and want a view of all the DNS entries you have or want to add a new zone file ready for a domain name to be transferred over to the account. This guide will walk you through how to access this area through the Online Control Panel and how to add a new zone file.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Table of Contents<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Accessing your Online Control Panel<\/li>\n\n\n\n<li>Finding your DNS administration area<\/li>\n\n\n\n<li>Viewing Current Zone files<\/li>\n\n\n\n<li>Adding new Zone files<\/li>\n<\/ol>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Checking your Nameserver provider<\/h2>\n\n\n\n<p>Before making changes to your DNS settings in your Online Control Panel, it&#8217;s important to note that changes will only take effect if you are pointing to the names.co.uk Nameservers. To check where your Nameservers are held, please follow the guide <strong><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-check-your-nameserver-provider\/\">here<\/a><\/strong>.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>Navigate to our website <strong><u><a href=\"http:\/\/names.co.uk\">names.co.uk<\/a><\/u><\/strong><\/p>\n\n\n\n<p>Once on the website, choose <strong>\u201cLog in\u201d <\/strong>found on the top right-hand side of the page and log into your Online Control Panel. If you need assistance with this, please follow this <strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">guide<\/a><\/u><\/strong>.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Once you have successfully logged into your Online Control Panel, navigate to the <strong>\u201cServices\u201d<\/strong> tab and from the drop-down menu choose <strong>\u201cDNS Administration\u201d.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"308\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-54.png\" alt=\"An image showing the location of the DNS Administration page from within the Online Control Panel\" class=\"wp-image-5085\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-54.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-54-300x98.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-54-768x252.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-54-50x16.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>The page that loads will show a list of DNS zones setup on the account. It gives an overview of the main Web Record (the IP address the website is pointing to). The Mail Exchange records (where the domain name points to for the email service). Lastly the Primary NS (The nameservers need to be pointing to us for the DNS zone to be applied. Choosing a domain name from the list will open the full DNS zone file of that domain.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"365\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-55.png\" alt=\"An image showing the current DNS zone files\" class=\"wp-image-5086\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-55.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-55-300x116.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-55-768x298.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-55-50x19.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<p>You can amend and update your DNS records; we have a guide <a href=\"https:\/\/www.names.co.uk\/support\/articles\/changing-your-domains-dns-settings\/\"><strong><u>here<\/u><\/strong><\/a> which goes into more details on adding your DNS records and what each stage means.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<p>If you want to add a new Zone File and link to one domain or multiple domain names you can so by clicking on the blue \u201cAdd Zone\u201d button<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"304\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-56.png\" alt=\"An image showing the location of the Add Zone button in the Online Control Panel\" class=\"wp-image-5087\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-56.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-56-300x97.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-56-768x248.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-56-50x16.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Six<\/h2>\n\n\n\n<p>The \u201cAdd\/Modify DNS zone\u201d page loads where you can enter one or multiple domain names in to add new DNS entries.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"394\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-57.png\" alt=\"An image showing what domains a zone file applies to\" class=\"wp-image-5088\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-57.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-57-300x126.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-57-768x322.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-57-50x21.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply&nbsp;<strong><u><a href=\"https:\/\/admin.names.co.uk\/tech_support\/tracking\/add.php\">raise a support request<\/a><\/u><\/strong>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\">guide<\/a>.<\/u><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Through your Online Control Panel, you can view all the DNS zone files you have on your account. This is a useful area if you have multiple domain names and want a view of all the DNS entries you have or want to add a new zone file ready for a domain name to [&hellip;]<\/p>\n","protected":false},"author":20,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[111],"ht-kb-tag":[110,112,130],"class_list":["post-5084","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-domains","ht_kb_tag-dns","ht_kb_tag-domains","ht_kb_tag-online-control-panel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Accessing your DNS zone files - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/accessing-your-dns-zone-files\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Accessing your DNS zone files - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"Introduction Through your Online Control Panel, you can view all the DNS zone files you have on your account. 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