{"id":4922,"date":"2024-07-11T11:48:25","date_gmt":"2024-07-11T10:48:25","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=4922"},"modified":"2025-07-23T08:51:13","modified_gmt":"2025-07-23T07:51:13","slug":"manage-your-payment-methods","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/manage-your-payment-methods\/","title":{"rendered":"Manage your payment methods"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>There may be a time where you need to manage your payment methods, such as if a card has expired. This guide will walk you through how to manage this on your Online Control Panel.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Table of Contents<\/h2>\n\n\n\n<p>1- Logging into your Online Control Panel<\/p>\n\n\n\n<p>2 &#8211; Accessing the Billing menu<\/p>\n\n\n\n<p>3 \u2013 Accessing your payment methods<\/p>\n\n\n\n<p>4 \u2013 Adding payment methods\/managing direct debits<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>Navigate to our website <strong><u><a href=\"http:\/\/names.co.uk\">names.co.uk<\/a><\/u><\/strong><\/p>\n\n\n\n<p>Once on the website, choose <strong>\u201cLog in\u201d <\/strong>found on the top right-hand side of the page and log into your Online Control Panel. If you need assistance with this, please follow this <strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">guide<\/a><\/u><\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-nco-caution-block\"><p class=\"nco-caution-block-content\"><strong>NOTE<\/strong>: Please ensure you log in as the main Account Holder using either your <strong>Account Reference<\/strong> or the <strong>primary email address on your account details<\/strong> as the username to view your renewals. If you are unable to see your renewals, you may have logged in as a <a href=\"https:\/\/www.names.co.uk\/support\/articles\/unable-to-view-billing-or-account-details-in-the-online-control-panel\/\">Site Admin<\/a>.<\/p><\/div>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Hover over the <strong>\u201cBilling\u201d<\/strong> option on the top of the screen, this will then create<br>a dropdown menu.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>Select the <strong>\u201cManage Payment Methods\u201d<\/strong> option from the dropdown menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"653\" height=\"526\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-33.png\" alt=\"\" class=\"wp-image-4923\" style=\"width:402px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-33.png 653w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-33-300x242.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-33-50x40.png 50w\" sizes=\"auto, (max-width: 653px) 100vw, 653px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<p>From here you can perform actions such as <a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-a-new-payment-method-in-your-online-control-panel\/\">Adding a new payment<\/a> method and <a href=\"https:\/\/www.names.co.uk\/support\/articles\/managing-direct-debits\/\">manage your direct debits <\/a>with ease.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply&nbsp;<strong><u><a href=\"https:\/\/admin.names.co.uk\/tech_support\/tracking\/add.php\">raise a support request<\/a><\/u><\/strong>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\">guide<\/a>.<\/u><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction There may be a time where you need to manage your payment methods, such as if a card has expired. This guide will walk you through how to manage this on your Online Control Panel. Table of Contents 1- Logging into your Online Control Panel 2 &#8211; Accessing the Billing menu 3 \u2013 Accessing [&hellip;]<\/p>\n","protected":false},"author":20,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[100],"ht-kb-tag":[105,130],"class_list":["post-4922","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-billing","ht_kb_tag-billing","ht_kb_tag-online-control-panel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Manage your payment methods - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/manage-your-payment-methods\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Manage your payment methods - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"Introduction There may be a time where you need to manage your payment methods, such as if a card has expired. 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