{"id":4886,"date":"2024-07-05T11:35:16","date_gmt":"2024-07-05T10:35:16","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=4886"},"modified":"2024-07-05T11:35:16","modified_gmt":"2024-07-05T10:35:16","slug":"how-to-view-your-account-reference","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-view-your-account-reference\/","title":{"rendered":"How to View Your Account Reference"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>Each names.co.uk account is different, and to help identify them each is given a unique <strong>Account Reference<\/strong>. This reference can be used to help our support agents to find your account, or to push domain names between names.co.uk accounts.<\/p>\n\n\n\n<p>As your account reference is a key piece of information for identifying accounts, knowing how to find it is equally important to ensure quick and easy support calls.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Table of Contents<\/h2>\n\n\n\n<p>1 \u2013 Logging into your Online Control Panel<\/p>\n\n\n\n<p>2 &#8211; How to find your Account Reference<\/p>\n\n\n\n<p>3 \u2013 How do I find my Account Reference if I am already logged in?<\/p>\n\n\n\n<p>4 \u2013 Location 1: Account Details<\/p>\n\n\n\n<p>5 &#8211; Location 2: Service Dashboard<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>Navigate to our website <strong><u><a href=\"http:\/\/names.co.uk\">names.co.uk<\/a><\/u><\/strong><\/p>\n\n\n\n<p>Once on the website, choose <strong>\u201cLog in\u201d <\/strong>found on the top right-hand side of the page and log into your Online Control Panel. If you need assistance with this, please follow this <strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">guide<\/a><\/u><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Once you have logged in to your Control Panel, your will be taken to your service dashboard.<\/p>\n\n\n\n<p>To make accessing key information about your account as easy as possible, your Account Reference and primary email address are presented front and centre.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"706\" height=\"149\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-16.png\" alt=\"\" class=\"wp-image-4890\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-16.png 706w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-16-300x63.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-16-50x11.png 50w\" sizes=\"auto, (max-width: 706px) 100vw, 706px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How do I find my Account Reference if I am already logged in?<\/strong><\/h2>\n\n\n\n<p>If you are already logged in to your control panel, there are two locations your Account Reference can be checked from.<\/p>\n\n\n\n<p><strong>Location 1 \u2013 Account Details<\/strong><\/p>\n\n\n\n<p>Expanding on the key details provided on the Control Panel landing page, the Account Details page provides a full breakdown of all the login, contact, and notification details associated with an account.<\/p>\n\n\n\n<p><strong>Step 1<\/strong><\/p>\n\n\n\n<p>Hover over the <strong>\u201cAccount\u201d <\/strong>option on the top of the screen, this will then create a dropdown menu.<\/p>\n\n\n\n<p><strong>Step 2<\/strong><\/p>\n\n\n\n<p>Select the <strong>\u201cAccount Details\u201d <\/strong>option from the dropdown menu, loading the Account Details page.<\/p>\n\n\n\n<p><strong>Step 3<\/strong><\/p>\n\n\n\n<p>Your Account Reference can be found in the <strong>\u201cLogin\u201d <\/strong>section of the page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"702\" height=\"328\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-14.png\" alt=\"An image showing the Account Reference from within the Account Details page\" class=\"wp-image-4888\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-14.png 702w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-14-300x140.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-14-50x23.png 50w\" sizes=\"auto, (max-width: 702px) 100vw, 702px\" \/><\/figure>\n\n\n\n<p><strong>Location 2 \u2013 Dashboard<\/strong><\/p>\n\n\n\n<p>The landing page of the Control Panel, the Dashboard is useful for getting important information about your account and services at a glance. If you need to access the Dashboard after having logged in to your account, these steps will get you back there.<\/p>\n\n\n\n<p><strong>Step 1<\/strong><\/p>\n\n\n\n<p>Hover over the <strong>\u201cServices\u201d <\/strong>option on the top of the screen, this will then create a dropdown menu.<\/p>\n\n\n\n<p><strong>Step 2<\/strong><\/p>\n\n\n\n<p>Select the <strong>\u201cDashboard\u201d <\/strong>option from the dropdown menu, loading the Account Details page.<\/p>\n\n\n\n<p><strong>Step 3<\/strong><\/p>\n\n\n\n<p>Your Account Reference can be found in the first section of the page, which details key account information.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"706\" height=\"149\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-17.png\" alt=\"\" class=\"wp-image-4891\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-17.png 706w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-17-300x63.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-17-50x11.png 50w\" sizes=\"auto, (max-width: 706px) 100vw, 706px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply&nbsp;<strong><u><a href=\"https:\/\/admin.names.co.uk\/tech_support\/tracking\/add.php\">raise a support request<\/a><\/u><\/strong>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\">guide<\/a>.<\/u><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Each names.co.uk account is different, and to help identify them each is given a unique Account Reference. This reference can be used to help our support agents to find your account, or to push domain names between names.co.uk accounts. As your account reference is a key piece of information for identifying accounts, knowing how [&hellip;]<\/p>\n","protected":false},"author":20,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[100],"ht-kb-tag":[99],"class_list":["post-4886","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-billing","ht_kb_tag-account"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to View Your Account Reference - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-view-your-account-reference\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to View Your Account Reference - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"Introduction Each names.co.uk account is different, and to help identify them each is given a unique Account Reference. 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