{"id":4800,"date":"2024-06-20T12:16:01","date_gmt":"2024-06-20T11:16:01","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=4800"},"modified":"2024-06-20T12:16:01","modified_gmt":"2024-06-20T11:16:01","slug":"enabling-two-factor-authentication-for-the-control-panel-2","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/enabling-two-factor-authentication-for-the-control-panel-2\/","title":{"rendered":"Enabling Two-Factor Authentication for the Control Panel"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>It is important to keep your Account secured, and although you have a password to log into the account, we would always advise setting up Two-Factor Authentication to ensure you account is fully locked down to only yourself.<\/p>\n\n\n\n<p>Two-Factor Authentication means that once the correct username and password has been entered it will then ask you to enter a security code. This security code is found using an authenticator application such as <strong>Google Authenticator<\/strong>.<\/p>\n\n\n\n<p>This guide will go through how to this up this extra security feature.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Table of Contents<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigating to the Security section of the Online Control Panel<\/li>\n\n\n\n<li>Enabling Two-Factor authentication<\/li>\n\n\n\n<li>Disabling Two-Factor Authentication<\/li>\n<\/ol>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>Navigate to our website <strong><u><a href=\"http:\/\/names.co.uk\">names.co.uk<\/a><\/u><\/strong><\/p>\n\n\n\n<p>Once on the website, choose <strong>\u201cLog in\u201d <\/strong>found on the top right-hand side of the page and log into your Online Control Panel. If you need assistance with this, please follow this <strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">guide<\/a><\/u><\/strong>.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Once you have successfully logged into your Online Control Panel, navigate to the <strong>\u201cAccount\u201d<\/strong> tab and from the drop-down menu choose <strong>\u201cTwo-Factor Authentication\u201d.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"302\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-39.png\" alt=\"An image showing the Two-Factor Authentication selector from the Control Panel\" class=\"wp-image-4801\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-39.png 939w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-39-300x96.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-39-768x247.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-39-50x16.png 50w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>To enable Two-Factor Authentication click on the <strong>\u201cSetup authentication\u201d<\/strong> button or choose the toggle currently saying <strong>\u201cDisabled\u201d.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"245\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-40.png\" alt=\"An image of the Setup Authentication button from within the Online Control Panel\" class=\"wp-image-4802\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-40.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-40-300x78.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-40-768x200.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-40-50x13.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<p>You\u2019ll be required to download\u00a0<strong>Google Authenticator<\/strong>\u00a0or your preferred authenticator app, then scan the QR code with this app.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<p><strong>Step Four<\/strong><\/p>\n\n\n\n<p>This page will now guide you through all the steps to setup Two-Factor Authentication. Follow the steps on this page and when completed choose the <strong>\u201cEnable authentication\u201d<\/strong> button.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"950\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-41.png\" alt=\"An image showing the Two-Factor Authentication setup page\" class=\"wp-image-4803\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-41.png 939w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-41-297x300.png 297w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-41-768x777.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-41-50x50.png 50w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<p>Once enabled it will show on the Account \u2013 Security page as Enabled.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"441\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-42.png\" alt=\"An image showing 2FA enabled\" class=\"wp-image-4804\" style=\"width:627px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-42.png 939w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-42-300x141.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-42-768x361.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-42-50x23.png 50w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Six<\/h2>\n\n\n\n<p>To disable the Two-Factor Authentication you will need to click on the <strong>\u201cEnabled\u201d <\/strong>toggle button which will present you with a page to confirm you would like to disable. If you choose <strong>\u201cContinue\u201d<\/strong> this will turn off the added security measure.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"438\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-43.png\" alt=\"An image showing the Disable-Two Factor Authentication warning page\" class=\"wp-image-4805\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-43.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-43-300x140.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-43-768x358.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-43-50x23.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<p>If you are unable to get into your Names.co.uk account because the authentication App that was used is not accessible anymore or if something is not working you can follow a guide on how to gain access to your account<strong><u> <a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-reset-two-factor-authentication\/\">here<\/a><\/u><\/strong>.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply <strong><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\">raise a support request<\/a> <\/strong>from within your Online Control Panel or call us on <strong>0345 363 3633<\/strong>. Our customer Care team is here to help and ready to assist you with your enquiry.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction It is important to keep your Account secured, and although you have a password to log into the account, we would always advise setting up Two-Factor Authentication to ensure you account is fully locked down to only yourself. Two-Factor Authentication means that once the correct username and password has been entered it will then [&hellip;]<\/p>\n","protected":false},"author":20,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[101,100],"ht-kb-tag":[99,239,130,139],"class_list":["post-4800","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-security","ht_kb_category-account-billing","ht_kb_tag-account","ht_kb_tag-login","ht_kb_tag-online-control-panel","ht_kb_tag-security"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Enabling Two-Factor Authentication for the Control Panel - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/enabling-two-factor-authentication-for-the-control-panel-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enabling Two-Factor Authentication for the Control Panel - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"Introduction It is important to keep your Account secured, and although you have a password to log into the account, we would always advise setting up Two-Factor Authentication to ensure you account is fully locked down to only yourself. 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