{"id":4785,"date":"2024-06-20T11:47:35","date_gmt":"2024-06-20T10:47:35","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=4785"},"modified":"2024-06-20T11:47:35","modified_gmt":"2024-06-20T10:47:35","slug":"how-to-change-my-communication-preferences","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-change-my-communication-preferences\/","title":{"rendered":"How to Change my Communication Preferences"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>Through your Online Control Panel, you can choose how you receive renewal notifications. You can choose from three options: <strong>Email<\/strong>, <strong>SMS<\/strong> or by <strong>Telephone<\/strong>. We strongly advise keeping all of these enabled to ensure you don\u2019t miss an important renewal. This article will show you how to change your renewal notification preferences and your marketing email preferences.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Table of Contents<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Logging into the Online Control Panel<\/li>\n\n\n\n<li>Navigating to the Account Details area<\/li>\n\n\n\n<li>Changing your Marketing email communication preferences<\/li>\n\n\n\n<li>Changing your renewal reminder notification preferences<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>Navigate to our website <strong><a href=\"http:\/\/names.co.uk\">names.co.uk<\/a><\/strong> Once on the website, choose <strong>\u201cLog in\u201d <\/strong>found on the top right-hand side of the page and log into your Online Control Panel. If you need assistance with this, please follow this <strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">guide<\/a><\/u><\/strong>.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Once you have successfully logged into your Online Control Panel, navigate to the <strong>\u201cAccount\u201d<\/strong> tab and from the drop-down menu choose <strong>\u201cAccount Details\u201d.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"941\" height=\"314\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-31.png\" alt=\"An image of the Account Details select in the menu bar\" class=\"wp-image-4786\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-31.png 941w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-31-300x100.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-31-768x256.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-31-50x17.png 50w\" sizes=\"auto, (max-width: 941px) 100vw, 941px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>If you now scroll to the bottom of the <strong>\u201cAccount Details\u201d<\/strong> page, you will see <strong>\u201cCommunications\u201d<\/strong> and <strong>\u201cNotifications\u201d. <\/strong>If you want to change whether you receive marketing emails and find out about our latest promotions and offers you can change the toggle to YES or NO.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"386\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-32.png\" alt=\"An image of the communication preferences page\" class=\"wp-image-4787\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-32.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-32-300x123.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-32-768x315.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-32-50x21.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<p>You can change your&nbsp;\u201c<strong>Notifications\u201d.<\/strong>&nbsp;This means you can choose your preferred renewal notification method.<\/p>\n\n\n\n<p>Firstly, choose Edit to allow you make amends to your preferences then once you are happy with these changes, click\u00a0<strong>Save.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"483\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-33.png\" alt=\"An image of the Notifications Panel\" class=\"wp-image-4788\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-33.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-33-300x154.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-33-768x395.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-33-50x26.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply <strong><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\">raise a support request<\/a> <\/strong>from within your Online Control Panel or call us on <strong>0345 363 3633<\/strong>. Our customer Care team is here to help and ready to assist you with your enquiry.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Through your Online Control Panel, you can choose how you receive renewal notifications. You can choose from three options: Email, SMS or by Telephone. We strongly advise keeping all of these enabled to ensure you don\u2019t miss an important renewal. This article will show you how to change your renewal notification preferences and your [&hellip;]<\/p>\n","protected":false},"author":20,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[100],"ht-kb-tag":[],"class_list":["post-4785","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-billing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Change my Communication Preferences - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-change-my-communication-preferences\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Change my Communication Preferences - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"Introduction Through your Online Control Panel, you can choose how you receive renewal notifications. 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