{"id":460,"date":"2020-09-14T15:05:44","date_gmt":"2020-09-14T14:05:44","guid":{"rendered":"http:\/\/kbnco.names.dev.pdunsford.localdev\/?post_type=ht_kb&#038;p=460"},"modified":"2024-06-24T10:49:13","modified_gmt":"2024-06-24T09:49:13","slug":"enabling-or-disabling-the-online-control-panel-ip-login-rate-limit","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/","title":{"rendered":"Enabling or disabling the Online Control Panel IP Login rate limit"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>We take security very seriously at names.co.uk, a feature that is enabled by default on every account is an IP login Rate limit.<\/p>\n\n\n\n<p>We automatically restrict an IP address from logging into the Online Control Panel if it has already been logged into another account within the last 10 minutes.<\/p>\n\n\n\n<p>However, we understand sometimes multiple accounts are created for management purposes and this feature can become time consuming if having to wait between logging into each account. Below shows how to enable or disable this feature.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Table of Contents<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigating to the account security section in the Online Control Panel<\/li>\n\n\n\n<li>Disabling the IP log Rate Limit<\/li>\n<\/ol>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>Navigate to our website <strong><u><a href=\"http:\/\/names.co.uk\">names.co.uk<\/a><\/u><\/strong><\/p>\n\n\n\n<p>Once on the website, choose <strong>\u201cLog in\u201d <\/strong>found on the top right-hand side of the page and log into your Online Control Panel. If you need assistance with this, please follow this <strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">guide<\/a><\/u><\/strong>.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Once you have successfully logged into your Online Control Panel, navigate to the <strong>\u201cAccount\u201d<\/strong> tab and from the drop-down menu choose <strong>\u201cSecurity Settings\u201d.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"938\" height=\"281\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-51.png\" alt=\"An image showing the Security Settings option from the navigation bar on the Online Control Panel\" class=\"wp-image-4819\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-51.png 938w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-51-300x90.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-51-768x230.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-51-50x15.png 50w\" sizes=\"auto, (max-width: 938px) 100vw, 938px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>You will be presented with multiple options on this page to enhance your security of the Online Control Panel \u2013 If you look at the bottom option <strong>\u201cIP Login Rate Limit\u201d<\/strong> you will likely see this currently showing <strong>\u201cEnabled\u201d.<\/strong> If you want to disable this, it will allow you to login to multiple accounts without the 10-minute account lock enabled.<\/p>\n\n\n\n<p>There is no save option on this page \u2013 instead when you click the toggle button it\u2019s automatically disabled.<\/p>\n\n\n\n<p>Please be aware that you will need to be disable this option on each account you access.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"255\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-52.png\" alt=\"An image showing the disable IP Login Rate Limit option from wihtin the Online Control Panel\" class=\"wp-image-4820\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-52.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-52-300x81.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-52-768x208.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-52-50x14.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply <strong><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\">raise a support request<\/a> <\/strong>from within your Online Control Panel or call us on <strong>0345 363 3633<\/strong>. Our customer Care team is here to help and ready to assist you with your enquiry.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction We take security very seriously at names.co.uk, a feature that is enabled by default on every account is an IP login Rate limit. We automatically restrict an IP address from logging into the Online Control Panel if it has already been logged into another account within the last 10 minutes. However, we understand sometimes [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[101,100],"ht-kb-tag":[99,130,139],"class_list":["post-460","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-security","ht_kb_category-account-billing","ht_kb_tag-account","ht_kb_tag-online-control-panel","ht_kb_tag-security"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Enabling or disabling the Online Control Panel IP Login rate limit - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enabling or disabling the Online Control Panel IP Login rate limit - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"Introduction We take security very seriously at names.co.uk, a feature that is enabled by default on every account is an IP login Rate limit. We automatically restrict an IP address from logging into the Online Control Panel if it has already been logged into another account within the last 10 minutes. However, we understand sometimes [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/\" \/>\n<meta property=\"og:site_name\" content=\"Support Centre - names.co.uk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/namesco\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-24T09:49:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-51.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@namesco\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/\",\"url\":\"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/\",\"name\":\"Enabling or disabling the Online Control Panel IP Login rate limit - Support Centre - names.co.uk\",\"isPartOf\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-51.png\",\"datePublished\":\"2020-09-14T14:05:44+00:00\",\"dateModified\":\"2024-06-24T09:49:13+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/#primaryimage\",\"url\":\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-51.png\",\"contentUrl\":\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-51.png\",\"width\":938,\"height\":281},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.names.co.uk\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Enabling or disabling the Online Control Panel IP Login rate limit\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.names.co.uk\/support\/#website\",\"url\":\"https:\/\/www.names.co.uk\/support\/\",\"name\":\"Support Centre - names.co.uk\",\"description\":\"names.co.uk Support Centre\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.names.co.uk\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Enabling or disabling the Online Control Panel IP Login rate limit - Support Centre - names.co.uk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/","og_locale":"en_GB","og_type":"article","og_title":"Enabling or disabling the Online Control Panel IP Login rate limit - Support Centre - names.co.uk","og_description":"Introduction We take security very seriously at names.co.uk, a feature that is enabled by default on every account is an IP login Rate limit. We automatically restrict an IP address from logging into the Online Control Panel if it has already been logged into another account within the last 10 minutes. However, we understand sometimes [&hellip;]","og_url":"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/","og_site_name":"Support Centre - names.co.uk","article_publisher":"https:\/\/www.facebook.com\/namesco","article_modified_time":"2024-06-24T09:49:13+00:00","og_image":[{"url":"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-51.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@namesco","twitter_misc":{"Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/","url":"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/","name":"Enabling or disabling the Online Control Panel IP Login rate limit - Support Centre - names.co.uk","isPartOf":{"@id":"https:\/\/www.names.co.uk\/support\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/#primaryimage"},"image":{"@id":"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/#primaryimage"},"thumbnailUrl":"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-51.png","datePublished":"2020-09-14T14:05:44+00:00","dateModified":"2024-06-24T09:49:13+00:00","breadcrumb":{"@id":"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/#primaryimage","url":"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-51.png","contentUrl":"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-51.png","width":938,"height":281},{"@type":"BreadcrumbList","@id":"https:\/\/www.names.co.uk\/support\/articles\/enabling-or-disabling-the-online-control-panel-ip-login-rate-limit\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.names.co.uk\/support\/"},{"@type":"ListItem","position":2,"name":"Enabling or disabling the Online Control Panel IP Login rate limit"}]},{"@type":"WebSite","@id":"https:\/\/www.names.co.uk\/support\/#website","url":"https:\/\/www.names.co.uk\/support\/","name":"Support Centre - names.co.uk","description":"names.co.uk Support Centre","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.names.co.uk\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb\/460","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/comments?post=460"}],"version-history":[{"count":2,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb\/460\/revisions"}],"predecessor-version":[{"id":4821,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb\/460\/revisions\/4821"}],"wp:attachment":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/media?parent=460"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb-category?post=460"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb-tag?post=460"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}