{"id":443,"date":"2020-09-14T14:56:06","date_gmt":"2020-09-14T13:56:06","guid":{"rendered":"http:\/\/kbnco.names.dev.pdunsford.localdev\/?post_type=ht_kb&#038;p=443"},"modified":"2026-02-04T16:06:19","modified_gmt":"2026-02-04T16:06:19","slug":"what-is-site-admin","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/what-is-site-admin\/","title":{"rendered":"What is Site Admin?"},"content":{"rendered":"\n<p>You can grant sub-user access to your account by utilising the Site Admin feature. This functionality ensures that the user is restricted to managing services associated with <strong>one or more specific domains<\/strong>, rather than having access to your account in its entirety.<\/p>\n\n\n\n<p>Furthermore, all sensitive <strong>account and billing information<\/strong> will remain strictly confidential and hidden from their view.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-nco-caution-block\"><p class=\"nco-caution-block-content\"><strong>NOTE: <\/strong>The option for\u00a0Two-Factor Authentication\u00a0(<strong>2FA<\/strong>) is\u00a0<strong>NOT\u00a0available for Site Admin users<\/strong>. This option is only available for the primary Account Holder.<\/p><\/div>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Getting Started<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To get started, you first need to log into your Online Control Panel. Unsure how to do so? Follow our guide&nbsp;<a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">HERE<\/a><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One <\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In your Control Panel, select the\u00a0<strong>Account<\/strong>\u00a0tab and then\u00a0<strong>User Management<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"460\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-16.png\" alt=\"\" class=\"wp-image-7351\" style=\"width:506px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-16.png 800w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-16-300x173.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-16-768x442.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-16-50x29.png 50w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>On the right side of the page, select <strong>+ Add User<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"432\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-18.png\" alt=\"\" class=\"wp-image-7353\" style=\"aspect-ratio:2.1759896381445802;width:509px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-18.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-18-300x138.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-18-768x353.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-18-50x23.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In the <em>Create User<\/em> section, create a <strong>username<\/strong> and <strong>password<\/strong>. Your password needs to be at least eight characters long. To make it secure, please include at least three of the following types of characters: a lowercase letter, an uppercase letter, a number, or a symbol.  <\/p>\n\n\n\n<p><strong>Confirm the password<\/strong> in the third field, then select <strong>Save<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"928\" height=\"639\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-19.png\" alt=\"\" class=\"wp-image-7354\" style=\"aspect-ratio:1.4523056973822839;width:509px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-19.png 928w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-19-300x207.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-19-768x529.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-19-50x34.png 50w\" sizes=\"auto, (max-width: 928px) 100vw, 928px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The newly created user must now be assigned Site Admin privileges, along with the specific domain(s) for which they will hold this role. To do so, please <strong>select the new user<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"931\" height=\"496\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-20.png\" alt=\"\" class=\"wp-image-7355\" style=\"aspect-ratio:1.8770294333298418;width:503px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-20.png 931w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-20-300x160.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-20-768x409.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-20-50x27.png 50w\" sizes=\"auto, (max-width: 931px) 100vw, 931px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five <\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>On the <em>Update User<\/em> page, select <strong>Add Role<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"933\" height=\"653\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-21.png\" alt=\"\" class=\"wp-image-7356\" style=\"aspect-ratio:1.4287992345718386;width:500px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-21.png 933w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-21-300x210.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-21-768x538.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-21-50x35.png 50w\" sizes=\"auto, (max-width: 933px) 100vw, 933px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Select the <strong>domain(s)<\/strong> to associate the Site Admin user to, then select <strong>Save<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"662\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-22.png\" alt=\"\" class=\"wp-image-7357\" style=\"aspect-ratio:1.413918257850718;width:485px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-22.png 936w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-22-300x212.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-22-768x543.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-22-50x35.png 50w\" sizes=\"auto, (max-width: 936px) 100vw, 936px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Six<\/h2>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>To log in as a Site Admin user, visit <a href=\"https:\/\/login.names.co.uk\/login\">https:\/\/login.names.co.uk\/<\/a> and type in your newly created Site Admin username and password. Once you have entered these details, select <strong>Log in<\/strong>.<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"791\" height=\"564\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-23.png\" alt=\"\" class=\"wp-image-7358\" style=\"aspect-ratio:1.4025374855824684;width:488px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-23.png 791w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-23-300x214.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-23-768x548.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2020\/09\/image-23-50x36.png 50w\" sizes=\"auto, (max-width: 791px) 100vw, 791px\" \/><\/figure>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply&nbsp;<a href=\"https:\/\/admin.names.co.uk\/tech_support\/tracking\/add.php\"><strong>raise a support request<\/strong><\/a>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\"><strong>guide<\/strong><\/a><strong>.<\/strong><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can grant sub-user access to your account by utilising the Site Admin feature. This functionality ensures that the user is restricted to managing services associated with one or more specific domains, rather than having access to your account in its entirety. Furthermore, all sensitive account and billing information will remain strictly confidential and hidden [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[100],"ht-kb-tag":[99,130],"class_list":["post-443","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-billing","ht_kb_tag-account","ht_kb_tag-online-control-panel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What is Site Admin? - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/what-is-site-admin\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is Site Admin? - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"You can grant sub-user access to your account by utilising the Site Admin feature. 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