{"id":4349,"date":"2024-01-05T16:31:58","date_gmt":"2024-01-05T16:31:58","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=4349"},"modified":"2024-08-16T09:59:26","modified_gmt":"2024-08-16T08:59:26","slug":"how-to-set-up-email-forwarding","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-set-up-email-forwarding\/","title":{"rendered":"How to set up Email Forwarding"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>When buying your domain name it is advisable to buy a few extensions such as the .co.uk, the .uk and .com version, this is to protect your brand. It\u2019s also recommended to have multiple extensions in case a potential visitor enters the incorrect extension when searching for your domain.<\/p>\n\n\n\n<p>Through the Online Control Panel, you can set up email forwarding, allowing all emails send to another address to be forwarded to the main email address that is used. This guide will show you how to set this up.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Table of Contents<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Gaining access to your Online Control Panel<\/li>\n\n\n\n<li>Navigating to the email forwarding<\/li>\n\n\n\n<li>Setting up a forwarding address<\/li>\n<\/ol>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>Navigate to our website <strong><u><a href=\"http:\/\/names.co.uk\">names.co.uk<\/a><\/u><\/strong><\/p>\n\n\n\n<p>Once on the website, choose <strong>\u201cLog in\u201d <\/strong>found on the top right-hand side of the page and log into your Online Control Panel. If you need assistance with this, please follow this <strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">guide<\/a><\/u><\/strong>.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Once you have successfully logged into your Online Control Panel, navigate to the <strong>\u201cServices\u201d<\/strong> tab and from the drop-down menu choose <strong>\u201cDashboard\u201d.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"306\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-114.png\" alt=\"An image showing the location of the Dashboard from within the Online Control Panel\" class=\"wp-image-5178\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-114.png 939w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-114-300x98.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-114-768x250.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-114-50x16.png 50w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>The page that loads will show all the domain names on the account. When you find your domain name that you would like to setup forwarding for, please click on the Cog icon on the right-hand side of the box and from the drop-down menu choose Forwarding.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"449\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-115.png\" alt=\"An image showing the Forwarding option from within the Online Control Panel\" class=\"wp-image-5179\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-115.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-115-300x143.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-115-768x367.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-115-50x24.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<p>The page that loads will give you two options for web forwarding and for email forwarding. Please choose \u201c<strong>edit<\/strong>\u201d under \u201c<strong>Email forwarding<\/strong>\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"476\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-116.png\" alt=\"An image showing the location of the Edie button on email forwarding\" class=\"wp-image-5180\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-116.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-116-300x152.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-116-768x389.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-116-50x25.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<p>The \u201c<strong>Email Forwarding<\/strong>\u201d page will load, and this is split into two sections. Email aliases is where you will type what you want the email address to be, for example if you want people to email <a href=\"mailto:Sales@domainname.co.uk\">Sales@domainname.co.uk<\/a> and it diverts to <a href=\"mailto:Sales@domainname.com\">Sales@domainname.com<\/a> \u2013 then type the alias as Sales and then the forwarding address would be <a href=\"mailto:sales@domainname.com\">sales@domainname.com<\/a><\/p>\n\n\n\n<p>The \u201c<strong>catch all address<\/strong>\u201d means it will catch whatever email alias is used before the @ to forward to another email address. For example, someone could email \u201cinfo@\u201d \u201chello@\u201d and they will both forward to the forwarding address.<\/p>\n\n\n\n<p>Once setup, choose save and allow up to 24 hours for this to take effect.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"471\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-117.png\" alt=\"An image showing the options for creating email forwarding\" class=\"wp-image-5181\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-117.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-117-300x150.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-117-768x385.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/08\/image-117-50x25.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply&nbsp;<strong><u><a href=\"https:\/\/admin.names.co.uk\/tech_support\/tracking\/add.php\">raise a support request<\/a><\/u><\/strong>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\">guide<\/a>.<\/u><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction When buying your domain name it is advisable to buy a few extensions such as the .co.uk, the .uk and .com version, this is to protect your brand. It\u2019s also recommended to have multiple extensions in case a potential visitor enters the incorrect extension when searching for your domain. Through the Online Control Panel, [&hellip;]<\/p>\n","protected":false},"author":26,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[111],"ht-kb-tag":[112,116,245],"class_list":["post-4349","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-domains","ht_kb_tag-domains","ht_kb_tag-email","ht_kb_tag-forwarding"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to set up Email Forwarding - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-set-up-email-forwarding\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to set up Email Forwarding - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"Introduction When buying your domain name it is advisable to buy a few extensions such as the .co.uk, the .uk and .com version, this is to protect your brand. 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