{"id":4328,"date":"2024-01-05T16:48:56","date_gmt":"2024-01-05T16:48:56","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=4328"},"modified":"2025-07-28T15:33:36","modified_gmt":"2025-07-28T14:33:36","slug":"how-to-change-your-nameserver-details","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-change-your-nameserver-details\/","title":{"rendered":"How to change your Nameserver Details"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>If you are looking to change your DNS records you firstly need to be on the correct Nameservers. Wherever the Nameservers are pointing to is where the DNS amends can be made. This guide will address how to check your current Nameserver details and how change the nameservers.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Table of Contents<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigating to your Online Control Panel<\/li>\n\n\n\n<li>Changing your Nameservers to Namesco<\/li>\n\n\n\n<li>Changing your Nameservers to another company<\/li>\n\n\n\n<li>How to check your current Nameserver details<\/li>\n<\/ol>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>Navigate to our website <strong><u><a href=\"http:\/\/names.co.uk\">names.co.uk<\/a><\/u><\/strong><\/p>\n\n\n\n<p>Once on the website, choose <strong>\u201cLog in\u201d <\/strong>found on the top right-hand side of the page and log into your Online Control Panel. If you need assistance with this, please follow this <strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">guide<\/a><\/u><\/strong>.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Once you have successfully logged into your Online Control Panel, navigate to the <strong>\u201cServices\u201d<\/strong> tab and from the drop-down menu choose <strong>\u201cDashboard\u201d.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"306\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-47.png\" alt=\"An image showing the dashboard navigation menu option\" class=\"wp-image-4948\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-47.png 939w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-47-300x98.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-47-768x250.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-47-50x16.png 50w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>The page that loads will show a list of your domain names. Please choose the domain name you are wanting to update the nameservers for.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"398\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-48.png\" alt=\"An image showing the selection for the domain name\" class=\"wp-image-4949\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-48.png 939w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-48-300x127.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-48-768x326.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-48-50x21.png 50w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<p>If you navigate to the bottom of the page, you will see a section called <strong>\u201cChange Nameservers\u201d <\/strong>\u2013 choose this option.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"588\" height=\"569\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-49.png\" alt=\"The option for Changing Nameservers in the Control Panel\" class=\"wp-image-4950\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-49.png 588w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-49-300x290.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-49-50x48.png 50w\" sizes=\"auto, (max-width: 588px) 100vw, 588px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<p>If you are trying to change the Nameserver details to Namesco you can either enter them manually by using the following three records:<\/p>\n\n\n\n<p>Ns0.phase8.net<\/p>\n\n\n\n<p>Ns1.phase8.net<\/p>\n\n\n\n<p>Ns2.phase8.net<\/p>\n\n\n\n<p>Or it will auto populate our Nameservers when you click on the \u201c<strong>Click<\/strong> <strong>here<\/strong>\u201d wording above the \u201c<strong>First Nameserver<\/strong>\u201d section.<\/p>\n\n\n\n<p>You can also enter in another companies Nameservers details. But please be aware that when doing this you are moving all DNS control to that other company.<\/p>\n\n\n\n<p>Once you have filled in a minimum of 2 nameservers you can choose \u201cUpdate\u201d. Once submitted it can take 12 \u2013 24 hours for this to take effect.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"750\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-50.png\" alt=\"The options for selecting new nameservers\" class=\"wp-image-4951\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-50.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-50-300x239.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-50-768x613.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-50-50x40.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<p>If you get an error when typing in your nameservers records if may because your chosen Nameservers are not recognised so you will need to call our domain administration team on 0345 363 3636. Call this department also if you have more than four nameserver records that need entering.<\/p>\n\n\n\n<div class=\"wp-block-nco-caution-block\"><p class=\"nco-caution-block-content\"><strong>Note:<\/strong> If your domain isn&#8217;t registered with us or you&#8217;re transferring it elsewhere, you&#8217;ll need to update the Nameserver details through your current domain registrar.<\/p><\/div>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">How to check your current Nameserver details<\/h2>\n\n\n\n<p>The best way to check where your nameservers are located is by performing a whois lookup on the domain.<\/p>\n\n\n\n<p>There are many 3rd party websites available for checking whois, such as <a href=\"http:\/\/who.is\">who.is<\/a>. Most registrars for domain names will also have their own, such as Nominet&#8217;s, which can be located at <a href=\"https:\/\/www.nominet.uk\/lookup\/\">nominet.uk\/lookup\/<\/a>.<\/p>\n\n\n\n<p>All of these services will display a &#8220;Nameserver&#8221; section, with the current Nameservers listed.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply&nbsp;<strong><u><a href=\"https:\/\/admin.names.co.uk\/tech_support\/tracking\/add.php\">raise a support request<\/a><\/u><\/strong>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\">guide<\/a>.<\/u><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction If you are looking to change your DNS records you firstly need to be on the correct Nameservers. Wherever the Nameservers are pointing to is where the DNS amends can be made. This guide will address how to check your current Nameserver details and how change the nameservers. Table of Contents Step One Navigate [&hellip;]<\/p>\n","protected":false},"author":26,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[111],"ht-kb-tag":[99,112,244],"class_list":["post-4328","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-domains","ht_kb_tag-account","ht_kb_tag-domains","ht_kb_tag-nameservers"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to change your Nameserver Details - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-change-your-nameserver-details\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to change your Nameserver Details - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"Introduction If you are looking to change your DNS records you firstly need to be on the correct Nameservers. 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