{"id":4302,"date":"2024-01-11T12:49:18","date_gmt":"2024-01-11T12:49:18","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=4302"},"modified":"2024-06-24T12:54:02","modified_gmt":"2024-06-24T11:54:02","slug":"how-to-add-a-new-payment-method-in-your-online-control-panel","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-a-new-payment-method-in-your-online-control-panel\/","title":{"rendered":"How to add a new Payment Method in your Online Control Panel"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>Welcome to our guide on adding a payment method to your account with names.co.uk. Keeping your payment information current ensures smooth transactions and uninterrupted service.<\/p>\n\n\n\n<p>At names.co.uk, we&#8217;re here to make managing your account easy and hassle-free. Whether you&#8217;re setting up a new payment method or updating existing details, this guide will walk you through each step.<\/p>\n\n\n\n<p>If you have any questions or need assistance, our customer care team is just a phone call away at 0345 363 3633. Let&#8217;s get started!<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Table of Contents<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Logging into your Online Control Panel<\/li>\n\n\n\n<li>Navigating to the Manage Payment Methods tab<\/li>\n\n\n\n<li>Adding a card<\/li>\n\n\n\n<li>Enabling automatic renewals<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>Navigate to our website <strong><u><a href=\"http:\/\/names.co.uk\">names.co.uk<\/a><\/u><\/strong><\/p>\n\n\n\n<p>Once on the website, choose <strong>\u201cLog in\u201d <\/strong>found on the top right-hand side of the page and log into your Online Control Panel. If you need assistance with this, please follow this <strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">guide<\/a><\/u><\/strong>.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>First, navigate to the Billing tab and select &#8220;Manage Payment Methods&#8221; from the drop-down menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1014\" height=\"799\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-72.png\" alt=\"An image showing the manage payment methods select from within the Online Control Panel\" class=\"wp-image-4855\" style=\"width:457px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-72.png 1014w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-72-300x236.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-72-768x605.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-72-50x39.png 50w\" sizes=\"auto, (max-width: 1014px) 100vw, 1014px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>When loading the Manage Payment Methods for the first time, you&#8217;ll see the following message display:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"154\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-73.png\" alt=\"An image showing no payment methods on the account\" class=\"wp-image-4856\" style=\"width:536px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-73.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-73-300x49.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-73-768x126.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-73-50x8.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<p>To add a new payment card, simply click on &#8220;Add a Card,&#8221; highlighted in the blue box. This action will direct you to the billing address page, where you&#8217;ll provide your card type and billing address details. After entering the necessary information, click &#8220;Submit&#8221; to complete the process.<\/p>\n\n\n\n<div class=\"wp-block-nco-caution-block\"><p class=\"nco-caution-block-content\"><strong>Note:<\/strong> Please keep in mind that our website only supports Visa and Mastercard. If you would like to add an American Express card, kindly reach out to us at 0345 363 3632.<\/p><\/div>\n\n\n\n<p>You&#8217;ll need to fill in the following information to add a new card:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"985\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-74-1024x985.png\" alt=\"An image showing the Page to add a card\" class=\"wp-image-4857\" style=\"width:473px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-74-1024x985.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-74-300x289.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-74-768x739.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-74-50x48.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-74.png 1425w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-nco-warning-block\"><p class=\"nco-warning-block-content\"><strong>Warning:<\/strong> Please be aware that you may see a \u00a31 pre-authorisation transaction on your bank statement. This is simply a step to validate your card details, and rest assured, no actual payment will be deducted.<\/p><\/div>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<p>Let&#8217;s now add the new card or existing card to enable automatic service renewal.<\/p>\n\n\n\n<p>To proceed, let&#8217;s navigate back to the renewals section and choose &#8216;All Renewals.&#8217; Once there, you&#8217;ll find a dropdown menu for selecting payment methods.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"349\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-75.png\" alt=\"An image showing the All Renewals tab from within the Control Panel\" class=\"wp-image-4858\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-75.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-75-300x111.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-75-768x285.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-75-50x19.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<p>In the dropdown menu, you&#8217;ll notice the last four digits of the card, along with the expiry date. Clicking on the card will update the payment method to automatic renewals.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply <strong><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\">raise a support request<\/a> <\/strong>from within your Online Control Panel or call us on <strong>0345 363 3633<\/strong>. Our customer Care team is here to help and ready to assist you with your enquiry.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Welcome to our guide on adding a payment method to your account with names.co.uk. Keeping your payment information current ensures smooth transactions and uninterrupted service. At names.co.uk, we&#8217;re here to make managing your account easy and hassle-free. Whether you&#8217;re setting up a new payment method or updating existing details, this guide will walk you [&hellip;]<\/p>\n","protected":false},"author":26,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[100],"ht-kb-tag":[99,105,130,236],"class_list":["post-4302","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-billing","ht_kb_tag-account","ht_kb_tag-billing","ht_kb_tag-online-control-panel","ht_kb_tag-payment"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to add a new Payment Method in your Online Control Panel - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-add-a-new-payment-method-in-your-online-control-panel\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to add a new Payment Method in your Online Control Panel - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"Introduction Welcome to our guide on adding a payment method to your account with names.co.uk. 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