{"id":4295,"date":"2024-01-11T12:50:52","date_gmt":"2024-01-11T12:50:52","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=4295"},"modified":"2024-01-11T12:50:53","modified_gmt":"2024-01-11T12:50:53","slug":"how-to-upgrade-your-services","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-upgrade-your-services\/","title":{"rendered":"How to Upgrade your Services"},"content":{"rendered":"\n<p>If you have had your services with us for a long time, there may be a point in time where you need to upgrade your services.<\/p>\n\n\n\n<p>This could come in the form of <strong>Website Hosting<\/strong> and requiring more Web Space, or <strong>Email Storage <\/strong>and needing to increase the maximum capacity of your <strong>Webmail<\/strong>.<\/p>\n\n\n\n<p>This guide will help you find where to upgrade your services through the <strong>Online Control Panel<\/strong>.<\/p>\n\n\n\n<p>Following this guide will require you to be logged into the <strong>Online Control Panel<\/strong> as the main account holder. If you need help logging in then follow this guide <a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">here.<\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>From the home page of the <strong>Online Control Panel<\/strong>, hover your mouse over the <strong>Services<\/strong> tab and click on <strong>Domains &amp; Services<\/strong> from the drop-down menu.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1021\" height=\"1024\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-42-1021x1024.png\" alt=\"\" class=\"wp-image-4296\" style=\"width:343px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-42-1021x1024.png 1021w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-42-300x300.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-42-150x150.png 150w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-42-768x771.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-42-50x50.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-42.png 1198w\" sizes=\"auto, (max-width: 1021px) 100vw, 1021px\" \/><\/figure>\n\n\n\n<p>Then select the domain name you want to upgrade the services for.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"102\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-44-1024x102.png\" alt=\"\" class=\"wp-image-4298\" style=\"width:677px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-44-1024x102.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-44-300x30.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-44-768x76.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-44-50x5.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-44-1536x153.png 1536w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-44-2048x204.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>You will see an option which says <strong>Upgrade <\/strong>on your services, click this on the service which needs to be upgraded.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"316\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-45-1024x316.png\" alt=\"\" class=\"wp-image-4299\" style=\"width:584px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-45-1024x316.png 1024w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-45-300x93.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-45-768x237.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-45-50x15.png 50w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-45-1536x475.png 1536w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-45-2048x633.png 2048w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>Select the package you are upgrading to, whether it be additional emails or a more powerful hosting plan.<\/p>\n\n\n\n<p>Click on <strong>Upgrade<\/strong> and this will take you through the payment process.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"441\" height=\"571\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-46.png\" alt=\"\" class=\"wp-image-4300\" style=\"width:411px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-46.png 441w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-46-232x300.png 232w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/01\/image-46-39x50.png 39w\" sizes=\"auto, (max-width: 441px) 100vw, 441px\" \/><\/figure>\n\n\n\n<p>If you would rather upgrade with us over the phone, you can contact our <strong>S<\/strong><strong>ales Department <\/strong>on <strong>0345 363 3632.<\/strong><\/p>\n\n\n\n<p>If you have any further questions then please <a href=\"https:\/\/admin.names.co.uk\/tech_support\/tracking\/add.php\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>raise a support request<\/strong><\/a>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3632 <\/strong>and our customer support team will be happy to help.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you have had your services with us for a long time, there may be a point in time where you need to upgrade your services. This could come in the form of Website Hosting and requiring more Web Space, or Email Storage and needing to increase the maximum capacity of your Webmail. This guide [&hellip;]<\/p>\n","protected":false},"author":26,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[100],"ht-kb-tag":[99,116,120,130],"class_list":["post-4295","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-billing","ht_kb_tag-account","ht_kb_tag-email","ht_kb_tag-hosting","ht_kb_tag-online-control-panel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to Upgrade your Services - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-upgrade-your-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Upgrade your Services - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"If you have had your services with us for a long time, there may be a point in time where you need to upgrade your services. 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