{"id":4287,"date":"2024-01-11T12:52:12","date_gmt":"2024-01-11T12:52:12","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=4287"},"modified":"2025-07-23T08:51:07","modified_gmt":"2025-07-23T07:51:07","slug":"how-to-edit-my-account-details-in-the-online-control-panel","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-edit-my-account-details-in-the-online-control-panel\/","title":{"rendered":"How to edit my Account Details in the Online Control Panel"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>There are many reasons you may need to update your account details in the Online Control Panels. It could be a simple address update, it could be needing to change your memorable word to something different, updating your account password, a change of address or you could be handing over the business to someone else and updating all the details to another person.<\/p>\n\n\n\n<p>This article will guide you through making all these changes.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Table of Contents<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Logging into the Online Control Panel<\/li>\n\n\n\n<li>Navigating to the Account Details area<\/li>\n\n\n\n<li>What can be updated in the Account Details area<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>Navigate to our website <strong><u><a href=\"http:\/\/names.co.uk\">names.co.uk<\/a><\/u><\/strong><\/p>\n\n\n\n<p>Once on the website, choose <strong>\u201cLog in\u201d <\/strong>found on the top right-hand side of the page and log into your Online Control Panel. If you need assistance with this, please follow this <strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">guide<\/a><\/u><\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-nco-caution-block\"><p class=\"nco-caution-block-content\"><strong>NOTE<\/strong>: Please ensure you log in as the main Account Holder using either your <strong>Account Reference<\/strong> or the <strong>primary email address on your account details<\/strong> as the username to view your renewals. If you are unable to see your renewals, you may have logged in as a <a href=\"https:\/\/www.names.co.uk\/support\/articles\/unable-to-view-billing-or-account-details-in-the-online-control-panel\/\">Site Admin<\/a>.<\/p><\/div>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Once you have successfully logged into your Online Control Panel, navigate to the <strong>\u201cAccount\u201d<\/strong> tab and from the drop-down menu choose <strong>\u201cAccount Details\u201d.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"941\" height=\"314\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-16.png\" alt=\"Picture of how to access Account Details menu.\" class=\"wp-image-4764\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-16.png 941w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-16-300x100.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-16-768x256.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-16-50x17.png 50w\" sizes=\"auto, (max-width: 941px) 100vw, 941px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>Now you will see a page called <strong>&#8220;Account \u2013 Details\u201d<\/strong> with multiple subheadings: login, contact, address, communications and notifications. Each section on this page can be updated by choosing <strong>\u201cEdit\u201d<\/strong> on the right-hand side of each section.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"419\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-17.png\" alt=\"Account - Details edit option\" class=\"wp-image-4765\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-17.png 939w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-17-300x134.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-17-768x343.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-17-50x22.png 50w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<p>Once you have chosen to edit a section you will see a \u201c<strong>Save\u201d<\/strong> button on the top right which will save all the changes you have made:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"307\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-18.png\" alt=\"Picture of editing Login information.\" class=\"wp-image-4766\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-18.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-18-300x98.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-18-768x251.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-18-50x16.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Five<\/h2>\n\n\n\n<p>You can change your Contact information, such as your <strong>name<\/strong>, <strong>date of birth<\/strong>, and <strong>telephone<\/strong> <strong>number<\/strong>.<\/p>\n\n\n\n<p>Once you are happy with the changes, click Save.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"640\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-19.png\" alt=\"Picture of editing contact information\" class=\"wp-image-4767\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-19.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-19-300x204.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-19-768x523.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-19-50x34.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Six<\/h2>\n\n\n\n<p>If your address changes you can update that information further down the page<\/p>\n\n\n\n<p>Once you are happy with the changes, click&nbsp;<strong>Save.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"540\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-20.png\" alt=\"Picture of editing the address\" class=\"wp-image-4768\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-20.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-20-300x172.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-20-768x441.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-20-50x29.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Seven<\/h2>\n\n\n\n<p>Lastly, you can change your&nbsp;<strong>Communications&nbsp;<\/strong>and&nbsp;<strong>Notifications.<\/strong>&nbsp;This means you can toggle whether you receive marketing emails, and how we send our renewal reminders.<\/p>\n\n\n\n<p>Once you are happy with these changes, click&nbsp;<strong>Save.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"483\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-21.png\" alt=\"Picture of saving notification settings\" class=\"wp-image-4769\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-21.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-21-300x154.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-21-768x395.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-21-50x26.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<p>If you have any further questions, simply <strong><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\">raise a support request<\/a> <\/strong>from within your Online Control Panel or call us on <strong>0345 363 3633<\/strong>. Our customer Care team is here to help and ready to assist you with your enquiry.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction There are many reasons you may need to update your account details in the Online Control Panels. It could be a simple address update, it could be needing to change your memorable word to something different, updating your account password, a change of address or you could be handing over the business to someone [&hellip;]<\/p>\n","protected":false},"author":26,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[100],"ht-kb-tag":[99,130],"class_list":["post-4287","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-billing","ht_kb_tag-account","ht_kb_tag-online-control-panel"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to edit my Account Details in the Online Control Panel - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-edit-my-account-details-in-the-online-control-panel\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to edit my Account Details in the Online Control Panel - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"Introduction There are many reasons you may need to update your account details in the Online Control Panels. 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