{"id":4217,"date":"2024-01-02T16:49:40","date_gmt":"2024-01-02T16:49:40","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=4217"},"modified":"2024-07-24T16:17:39","modified_gmt":"2024-07-24T15:17:39","slug":"how-to-access-your-saved-orders","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-saved-orders\/","title":{"rendered":"How to access your Saved Orders"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p>There is a section in your Online Control Panel that will give a list of previously Saved Orders or an unprocessed order that is waiting to be processed. This could be a new service or a renewal of an existing service. The orders will remain on the account for 2 weeks until it is deleted off the system. This guide will show you how to access any orders that have been saved and waiting to be processed.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Table of Contents<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Accessing the Billing area of your Online Control Panel<\/li>\n\n\n\n<li>Navigating to the Saved Orders Section<\/li>\n\n\n\n<li>Making payment from a Saved Order<\/li>\n<\/ol>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step One<\/h2>\n\n\n\n<p>Navigate to our website <strong><u><a href=\"http:\/\/names.co.uk\">names.co.uk<\/a><\/u><\/strong><\/p>\n\n\n\n<p>Once on the website, choose <strong>\u201cLog in\u201d <\/strong>found on the top right-hand side of the page and log into your Online Control Panel. If you need assistance with this, please follow this <strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-control-panel\/\">guide<\/a><\/u><\/strong>.<\/p>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Two<\/h2>\n\n\n\n<p>Once you have successfully logged into your Online Control Panel, navigate to the <strong>\u201cBilling\u201d<\/strong> tab and from the drop-down menu choose <strong>\u201cSaved Orders\u201d.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"278\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-64.png\" alt=\"An image showing the location of Saved orders from within the Control Panels navigation\" class=\"wp-image-4980\" style=\"width:614px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-64.png 939w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-64-300x89.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-64-768x227.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-64-50x15.png 50w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Three<\/h2>\n\n\n\n<p>The Saved Orders page will load and display a list of any order that has currently not been processed.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"324\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-65.png\" alt=\"An image showing the Saved Orders page on the Online Control Panel.\" class=\"wp-image-4981\" style=\"width:670px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-65.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-65-300x103.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-65-768x265.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-65-50x17.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Step Four<\/h2>\n\n\n\n<p>To process any of the orders that have been saved you need to choose the blue \u201cBuy now\u201d button which will load the <strong>\u201cBasket Summary\u201d<\/strong> button. From here you can proceed to make payment for the service.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"521\" src=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-66.png\" alt=\"An image showing the Basket Summary page in the Online Control Panel\" class=\"wp-image-4982\" style=\"width:737px;height:auto\" srcset=\"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-66.png 940w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-66-300x166.png 300w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-66-768x426.png 768w, https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/07\/image-66-50x28.png 50w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<div style=\"height:13px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you have any further questions, simply&nbsp;<strong><u><a href=\"https:\/\/admin.names.co.uk\/tech_support\/tracking\/add.php\">raise a support request<\/a><\/u><\/strong>&nbsp;from within your Online Control Panel or call us on&nbsp;<strong>0345 363 3634<\/strong>. Our Support team are here to help and ready to assist you with your enquiry.<\/p>\n\n\n\n<p>For assistance raising a support request please follow the following&nbsp;<strong><u><a href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-open-a-support-enquiry\/\">guide<\/a>.<\/u><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction There is a section in your Online Control Panel that will give a list of previously Saved Orders or an unprocessed order that is waiting to be processed. This could be a new service or a renewal of an existing service. The orders will remain on the account for 2 weeks until it is [&hellip;]<\/p>\n","protected":false},"author":26,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[100],"ht-kb-tag":[99,105,130,236],"class_list":["post-4217","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-account-billing","ht_kb_tag-account","ht_kb_tag-billing","ht_kb_tag-online-control-panel","ht_kb_tag-payment"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to access your Saved Orders - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-access-your-saved-orders\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to access your Saved Orders - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"Introduction There is a section in your Online Control Panel that will give a list of previously Saved Orders or an unprocessed order that is waiting to be processed. 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