{"id":251,"date":"2020-09-11T17:06:09","date_gmt":"2020-09-11T16:06:09","guid":{"rendered":"http:\/\/kbnco.names.dev.pdunsford.localdev\/?post_type=ht_kb&#038;p=251"},"modified":"2024-10-25T12:19:19","modified_gmt":"2024-10-25T11:19:19","slug":"configure-hotmail-to-collect-email","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/configure-hotmail-to-collect-email\/","title":{"rendered":"Configure Hotmail to collect email"},"content":{"rendered":"\n<p>While we provide the option to redirect emails from your mailbox to a 3rd party email address &#8211; for example, sending a copy to your Hotmail address &#8211; this is sometimes not the best best way to do this.<\/p>\n\n\n\n<p>Instead, all Microsoft accounts have the ability to log in to your mailbox with us and collect your email, allowing you to manage everything via your Hotmail login.<\/p>\n\n\n\n<p>This option may be better than redirecting email, due to the way that Microsoft&#8217;s systems can incorrectly interpret mail headers and flag emails as spam.<\/p>\n\n\n\n<p><strong>Note: <\/strong>You may also be better off using a mailbox directly with us. All of our <a href=\"https:\/\/www.names.co.uk\/email-hosting\/?PR=BRT40\">Email Hosting<\/a> packages come with a full-featured Webmail client and plenty of storage space, which may be a more straightforward solution.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"collecting-names-co-uk-emails-via-hotmail\">Collecting names.co.uk emails via Hotmail<\/h2>\n\n\n\n<p>Log in to your Microsoft account as normal, and click on the&nbsp;<strong>Settings<\/strong>&nbsp;icon to the top-right of the screen. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/001_settings_icon.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>At the bottom of the settings panel, click on the link for&nbsp;<strong>View All Outlook Settings<\/strong>. This opens up all the settings in a new window.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/002_all_settings_option.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>Select the&nbsp;<strong>Sync Email<\/strong>&nbsp;option, then click on the&nbsp;<strong>Other Email Accounts<\/strong>&nbsp;link. This will allow you to manually add your mailbox details with us.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/003_main_settings_screen.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>Before we start filling out any details, we need to show all the options. Tick the&nbsp;<strong>Manually configure account settings (POP, IMAP or send-only account)<\/strong>&nbsp;box to show all options<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/004_advanced_settings_basic.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>You will need only 2 pieces of information here &#8211; the email address associated with your mailbox with us, and the password.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/support\/wp-content\/uploads\/2020\/09\/005_advanced_settings_advanced.png\" alt=\"\"\/><\/figure>\n\n\n\n<p>Fill out the settings options as displayed in the example image above, putting your own email address in the&nbsp;<strong>Email address<\/strong>&nbsp;and&nbsp;<strong>Username<\/strong>&nbsp;boxes.<\/p>\n\n\n\n<p>If you have Authenticated SMTP with us as well, click the&nbsp;<strong>Send mail using your provider&#8217;s server<\/strong>&nbsp;option, and fill out the Outgoing Server details as shown.<\/p>\n\n\n\n<p>Click on&nbsp;<strong>OK<\/strong>, and your mail will now be collected directly by your Microsoft account, instead of being forwarded.<\/p>\n\n\n\n<p>Don&#8217;t forget to remove the redirect from your mailbox here if you are collecting directly from the mailbox, as you will no longer need this option.<\/p>\n\n\n\n<p>If you need any further assistance with this, we recommend using our <a href=\"https:\/\/webmail.names.co.uk\">Webmail<\/a> interface instead as it is specifically designed for use with our own <a href=\"https:\/\/www.names.co.uk\/email-hosting\/?PR=BRT40\">Email Hosting<\/a> packages.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>While we provide the option to redirect emails from your mailbox to a 3rd party email address &#8211; for example, sending a copy to your Hotmail address &#8211; this is sometimes not the best best way to do this. Instead, all Microsoft accounts have the ability to log in to your mailbox with us and [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[210],"ht-kb-tag":[116,257],"class_list":["post-251","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-pop-client-configuration","ht_kb_tag-email","ht_kb_tag-xsw"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Configure Hotmail to collect email - Support Centre - names.co.uk<\/title>\n<meta name=\"description\" content=\"Learn how to configure Hotmail to check your Names.co.uk emails, or use our own Webmail interface for a superior and responsive experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/configure-hotmail-to-collect-email\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Configure Hotmail to collect email - 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