{"id":2280,"date":"2021-04-13T15:29:47","date_gmt":"2021-04-13T14:29:47","guid":{"rendered":"https:\/\/www.names.co.uk\/support\/?post_type=ht_kb&#038;p=2280"},"modified":"2024-10-25T12:28:00","modified_gmt":"2024-10-25T11:28:00","slug":"how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/","title":{"rendered":"How do I disable mail service in Plesk 12 for external mail domain?"},"content":{"rendered":"\n<p>If you host a website in Plesk but your email is hosted on an external server such as shared hosting. Then you should disable the mail service in Plesk.<strong>Plesk will always look to deliver messages locally if the mail service is enabled even if the MX records point elsewhere.<\/strong><\/p>\n\n\n\n<p>Select\u00a0<strong>Domains<\/strong>\u00a0in the left hand panel.<\/p>\n\n\n\n<p><img decoding=\"async\" alt=\"domains options\" src=\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/DomainMenu.png\"><\/p>\n\n\n\n<p>Click on\u00a0<strong>Domain name<\/strong>\u00a0in the list.<\/p>\n\n\n\n<p><img decoding=\"async\" alt=\"domain name select\" src=\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/DomainSelect.png\"><\/p>\n\n\n\n<p>Click on\u00a0<strong>Mail tab<\/strong><\/p>\n\n\n\n<p><img decoding=\"async\" alt=\"mail tab option\" src=\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/MailTab.png\"><\/p>\n\n\n\n<p>Click on\u00a0<strong>Mail Settings Tab<\/strong><\/p>\n\n\n\n<p><img decoding=\"async\" alt=\"mail settings tab\" src=\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/mail-settings-tab-plesk12.png\"><\/p>\n\n\n\n<p>Select\u00a0<strong>Domain name<\/strong>\u00a0you wish to deactivate mail on, then click\u00a0<strong>Activate\/Deactivate Services<\/strong>\u00a0button.<\/p>\n\n\n\n<p><img decoding=\"async\" alt=\"email deactivate\" src=\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/email-activate-plesk12.png\"><\/p>\n\n\n\n<p>Select\u00a0<strong>Disable<\/strong>\u00a0option from the drop down list. &#8211; Click\u00a0<strong>OK.<\/strong><\/p>\n\n\n\n<p><img decoding=\"async\" alt=\"disable mail\" src=\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/disable-mail-plesk12.png\"><\/p>\n\n\n\n<p>Click&nbsp;<strong>OK<\/strong>&nbsp;to finish.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you host a website in Plesk but your email is hosted on an external server such as shared hosting. Then you should disable the mail service in Plesk.Plesk will always look to deliver messages locally if the mail service is enabled even if the MX records point elsewhere. Select\u00a0Domains\u00a0in the left hand panel. Click [&hellip;]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[164,166,140],"ht-kb-tag":[185,134,141,257],"class_list":["post-2280","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-plesk-12","ht_kb_category-faqs","ht_kb_category-servers","ht_kb_tag-faqs","ht_kb_tag-plesk-12","ht_kb_tag-servers","ht_kb_tag-xsw"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do I disable mail service in Plesk 12 for external mail domain? - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How do I disable mail service in Plesk 12 for external mail domain? - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"If you host a website in Plesk but your email is hosted on an external server such as shared hosting. Then you should disable the mail service in Plesk.Plesk will always look to deliver messages locally if the mail service is enabled even if the MX records point elsewhere. Select\u00a0Domains\u00a0in the left hand panel. Click [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/\" \/>\n<meta property=\"og:site_name\" content=\"Support Centre - names.co.uk\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/namesco\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-25T11:28:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/DomainMenu.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@namesco\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/\",\"url\":\"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/\",\"name\":\"How do I disable mail service in Plesk 12 for external mail domain? - Support Centre - names.co.uk\",\"isPartOf\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/DomainMenu.png\",\"datePublished\":\"2021-04-13T14:29:47+00:00\",\"dateModified\":\"2024-10-25T11:28:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/#primaryimage\",\"url\":\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/DomainMenu.png\",\"contentUrl\":\"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/DomainMenu.png\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.names.co.uk\/support\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How do I disable mail service in Plesk 12 for external mail domain?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.names.co.uk\/support\/#website\",\"url\":\"https:\/\/www.names.co.uk\/support\/\",\"name\":\"Support Centre - names.co.uk\",\"description\":\"names.co.uk Support Centre\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.names.co.uk\/support\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How do I disable mail service in Plesk 12 for external mail domain? - Support Centre - names.co.uk","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/","og_locale":"en_GB","og_type":"article","og_title":"How do I disable mail service in Plesk 12 for external mail domain? - Support Centre - names.co.uk","og_description":"If you host a website in Plesk but your email is hosted on an external server such as shared hosting. Then you should disable the mail service in Plesk.Plesk will always look to deliver messages locally if the mail service is enabled even if the MX records point elsewhere. Select\u00a0Domains\u00a0in the left hand panel. Click [&hellip;]","og_url":"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/","og_site_name":"Support Centre - names.co.uk","article_publisher":"https:\/\/www.facebook.com\/namesco","article_modified_time":"2024-10-25T11:28:00+00:00","og_image":[{"url":"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/DomainMenu.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@namesco","twitter_misc":{"Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/","url":"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/","name":"How do I disable mail service in Plesk 12 for external mail domain? - Support Centre - names.co.uk","isPartOf":{"@id":"https:\/\/www.names.co.uk\/support\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/#primaryimage"},"image":{"@id":"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/#primaryimage"},"thumbnailUrl":"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/DomainMenu.png","datePublished":"2021-04-13T14:29:47+00:00","dateModified":"2024-10-25T11:28:00+00:00","breadcrumb":{"@id":"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/#primaryimage","url":"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/DomainMenu.png","contentUrl":"https:\/\/kbmedia2.names.co.uk\/c67\/e45823afe1e5120cec11fc4c379a0c67\/DomainMenu.png"},{"@type":"BreadcrumbList","@id":"https:\/\/www.names.co.uk\/support\/articles\/how-do-i-disable-mail-service-in-plesk-12-for-external-mail-domain\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.names.co.uk\/support\/"},{"@type":"ListItem","position":2,"name":"How do I disable mail service in Plesk 12 for external mail domain?"}]},{"@type":"WebSite","@id":"https:\/\/www.names.co.uk\/support\/#website","url":"https:\/\/www.names.co.uk\/support\/","name":"Support Centre - names.co.uk","description":"names.co.uk Support Centre","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.names.co.uk\/support\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"}]}},"_links":{"self":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb\/2280","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/comments?post=2280"}],"version-history":[{"count":1,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb\/2280\/revisions"}],"predecessor-version":[{"id":2281,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb\/2280\/revisions\/2281"}],"wp:attachment":[{"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/media?parent=2280"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb-category?post=2280"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/www.names.co.uk\/support\/wp-json\/wp\/v2\/ht-kb-tag?post=2280"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}