{"id":184,"date":"2020-09-11T15:59:47","date_gmt":"2020-09-11T14:59:47","guid":{"rendered":"http:\/\/kbnco.names.dev.pdunsford.localdev\/?post_type=ht_kb&p=184"},"modified":"2026-02-04T11:56:14","modified_gmt":"2026-02-04T11:56:14","slug":"how-to-setup-a-pop3-account-on-iphone-ipad","status":"publish","type":"ht_kb","link":"https:\/\/www.names.co.uk\/support\/articles\/how-to-setup-a-pop3-account-on-iphone-ipad\/","title":{"rendered":"How to setup a POP3 account on iPhone & iPad"},"content":{"rendered":"\n

The following tutorial is provided as a courtesy to our customers to help you configure your mail software to work with Namesco mail solutions. <\/p>\n\n\n\n

Note:<\/strong> Third-party software cannot be supported directly by Namesco. If you cannot find the exact software version you are using or have further questions about configuring your iPhone for any reason, please visit:\u00a0Apple – Support – Mail section<\/a><\/p><\/div>\n\n\n\n

Note:<\/strong> As new models and OS updates are released, the screen you see on your own device may differ from those displayed in this guide. Regardless of this, the steps detailed in this guide are always kept up to date.<\/p><\/div>\n\n\n\n

Info:<\/strong> If you require further assistance setting up your emails then why not consider our\u00a0KickStart service<\/a>. For more information please contact our Sales team on 0345 363 3632<\/strong>.<\/p><\/div>\n\n\n\n

Setting up email on iPhone or iPad. (All models)<\/h2>\n\n\n\n
\"\"<\/figure>\n\n\n\n

Next, scroll down the screen until you find Accounts & Passwords and select this.<\/p>\n\n\n\n

On the Accounts & Passwords menu, select Add Account.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

From the account types select the option ‘Other’.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Select Add Mail Account.<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Enter your account information;<\/p>\n\n\n\n

    \n
  • Name<\/strong> – this is the name which will appear in your email recipients inbox when you send them an email, so this can be your own name or you might want to enter your company name here.<\/li>\n\n\n\n
  • Email<\/strong> – Enter the email address you want your emails to be sent from.<\/li>\n\n\n\n
  • Password<\/strong> – This should be the password you have set for your email mailbox.<\/li>\n\n\n\n
  • Description<\/strong> – This can be anything you like, it only serves to differentiate between multiple accounts you have setup on the phone\/tablet.<\/li>\n<\/ul>\n\n\n\n
    \"\"<\/figure>\n\n\n\n

    From the top of the screen, ensure that the POP option is selected (if it’s blue, it’s selected).<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Enter your incoming server details;<\/p>\n\n\n\n

      \n
    • Host Name<\/strong> – this should be set to pop3.hosts.co.uk<\/li>\n\n\n\n
    • Username<\/strong> – This will be your mailbox username.<\/li>\n\n\n\n
    • Password<\/strong> – This should already be filled in from when you entered it on the previous screen but you can update it here if you need to.<\/li>\n<\/ul>\n\n\n\n

      Enter the outgoing server information;<\/p>\n\n\n\n

        \n
      • Host Name<\/strong> – If you have our Authenticated SMTP enter smtp.hosts.co.uk<\/li>\n\n\n\n
      • Username<\/strong> – Enter the domain name these emails are to be sent from<\/li>\n\n\n\n
      • Password<\/strong> – Enter the Authenticated SMTP password.<\/li>\n<\/ul>\n\n\n\n

        Press next in the top right of the screen and the account should then be ready to use.<\/p>\n\n\n\n

        Important Note \u2013 Moving from POP3 to IMAP<\/strong>

        Switching an email account from POP3<\/strong> to IMAP<\/strong> changes how your emails are stored<\/strong>, synchronised<\/strong>, and deleted<\/strong>.

        With IMAP<\/strong>, emails remain stored on the mail server<\/strong> and are mirrored across all devices<\/strong>. Any action taken in one location \u2014 such as deleting<\/strong>, moving<\/strong>, or organising<\/strong> messages \u2014 will automatically apply everywhere. Deleting an email on your phone, for example, will also delete it from your desktop and webmail<\/strong>.

        Under POP3<\/strong>, emails are downloaded to a single device<\/strong> and can be removed from the server<\/strong>. Deleting a message only affects that device, which can create differences between devices but also prevents global deletion.

        Changing from a POP3 connection to IMAP will result in existing locally stored emails not being present on the server<\/strong>, and messages can be permanently deleted or lost if they are not backed up beforehand<\/strong>, depending on how the email client is configured.

        To prevent permanent data loss<\/strong>, you must create a full backup of your mailboxes before making this change<\/strong>. If you are unsure how to back up your emails, additional guidance or managed assistance may be available<\/strong>.<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

        The following tutorial is provided as a courtesy to our customers to help you configure your mail software to work with Namesco mail solutions. Setting up email on iPhone or iPad. (All models) Next, scroll down the screen until you find Accounts & Passwords and select this. On the Accounts & Passwords menu, select Add […]<\/p>\n","protected":false},"author":2,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"ht-kb-category":[210],"ht-kb-tag":[116,136,257],"class_list":["post-184","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-pop-client-configuration","ht_kb_tag-email","ht_kb_tag-pop3","ht_kb_tag-xsw"],"yoast_head":"\nHow to setup a POP3 account on iPhone & iPad - Support Centre - names.co.uk<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/support\/articles\/how-to-setup-a-pop3-account-on-iphone-ipad\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to setup a POP3 account on iPhone & iPad - Support Centre - names.co.uk\" \/>\n<meta property=\"og:description\" content=\"The following tutorial is provided as a courtesy to our customers to help you configure your mail software to work with Namesco mail solutions. 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