{"version":"1.0","provider_name":"Support Centre - names.co.uk","provider_url":"https:\/\/www.names.co.uk\/support","title":"Responding to a support enquiry - Support Centre - names.co.uk","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"elfIy7lMlz\"><a href=\"https:\/\/www.names.co.uk\/support\/articles\/responding-to-a-support-enquiry\/\">Responding to a support enquiry<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.names.co.uk\/support\/articles\/responding-to-a-support-enquiry\/embed\/#?secret=elfIy7lMlz\" width=\"600\" height=\"338\" title=\"&#8220;Responding to a support enquiry&#8221; &#8212; Support Centre - names.co.uk\" data-secret=\"elfIy7lMlz\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.names.co.uk\/support\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","description":"Introduction All correspondence regarding your account needs to be done through the Online Control Panel to ensure we are only acting on the account holder\u2019s behalf. This article will show how to respond to any already open support enquiry ticket and see ticket history on an ongoing enquiry. Table of Contents Step One Navigate to [&hellip;]","thumbnail_url":"https:\/\/www.names.co.uk\/support\/wp-content\/uploads\/2024\/06\/image-44.png","thumbnail_width":806,"thumbnail_height":368}