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How do I disable mail service in Plesk 12 for external mail domain?

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If you host a website in Plesk but your email is hosted on an external server such as shared hosting. Then you should disable the mail service in Plesk.

Plesk will always look to deliver messages locally if the mail service is enabled even if the MX records point elsewhere.

Select Domains in the left hand panel.

domains options

Click on Domain name in the list.

domain name select

Click on Mail tab

mail tab option

Click on Mail Settings Tab

mail settings tab

Select Domain name you wish to deactivate mail on, then click Activate/Deactivate Services button.

email deactivate

Select Disable option from the drop down list. - Click OK.

disable mail

Click OK to finish.

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