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How can I activate spam protection on my mailbox?

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Setting up Spam Protection on a Mailbox

We've made a few changes to your Control Panel dashboard, so things may look a little different. To learn about the changes we've made and to see how to navigate the dashboard, to see our new Control Panel dashboard guide click here

Once logged in to the Control Panel, select Manage email from below your domain:

Click on the Email Settings option (or Email & FTP if you have a hosting package) from the left hand menu:

You should now have more options on the menu below. You need to select Spam Filtering from these new options.

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Destination

To set up your spam filtering firstly set the spam destination, this can either be set to reject spam, deliver to a junk folder or deliver it to an entirely new mailbox for spam.

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Threshold

You can then set the spam threshold limit, the default and recommended setting is 6

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Subject

You can prepend the subject line of any spam message with a message or alert if you wish.

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User Restrictions

This section allows you to set it up for a specific mailbox or apply the settings for all mailboxes on the domain, you can also allow or prohibit users from setting up custom settings for their mailbox.

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Custom User Settings

You can set up custom settings for different users, they can do this by logging in using their username and password details or can be set by the site administrator for the domain simply by clicking on the relevant.

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