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How to set up an IMAP account in Mac Mail



Please note that does not support 3rd party email applications, and therefore these guides are provided out of courtesy.

So you've created your mailbox and now you want to setup your email account on Mac Mail. Let's dive in and go through the setup.

Before we proceed, let's make sure that you know your email password. Try logging into Webmail to see if you have the right one. If you can login successfully then we are ready to proceed. If you can't login please reset your email password by following this guide

Check that you also have the required services below. If you are missing any or you're unsure, call our team on 0345 363 3632.

Which services do I need?

  Domain Name  

  Mailbox package  

  Authenticated SMTP  

Once you have opened Mac Mail, click on Mail > Add Account

mac mail add account

Next select the option for Other Mail Account, and click Continue.

mac mail other mail account

Enter a Display Name, your Email Address and your Email Password, and click Sign in.

mac mail login details

You will now need to enter the following server information, and click Sign in.

mac mail imap settings

You can now click Done to complete the setup.

mac mail setup complete

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