Support Centre

What Authenticated SMTP is and why you need it.



An Authenticated SMTP service allows you to send emails through the mail servers, using a username and password supplied by us. This can be used when your ISP (Internet Service Provider) does not provide an outgoing mail server, or if you use a machine, such as a laptop or tablet, which you use to send emails from various locations.

If you do not have an Authenticated SMTP service you can contact our Sales team on 0345 363 363 2, and they will be happy to provide more information and help you get setup.

If you do have Authenticated SMTP and would like more guidance on getting started please see this support article on Getting started with Authenticated SMTP.

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