{"id":14667,"date":"2019-05-14T15:38:38","date_gmt":"2019-05-14T14:38:38","guid":{"rendered":"https:\/\/www.names.co.uk\/blog\/?p=14667"},"modified":"2019-05-21T10:32:52","modified_gmt":"2019-05-21T09:32:52","slug":"12-features-for-ecommerce-websites","status":"publish","type":"post","link":"https:\/\/www.names.co.uk\/blog\/12-features-for-ecommerce-websites\/","title":{"rendered":"12 features for your Ecommerce website"},"content":{"rendered":"\n<p>We see so many design trends in <a rel=\"noreferrer noopener\" aria-label=\"Ecommerce websites (opens in a new tab)\" href=\"https:\/\/www.names.co.uk\/website-builder\/ecommerce-website\" target=\"_blank\">Ecommerce websites<\/a>, such as animation, advanced filtering, videos and 360-degree product previews. However, trends like these don\u2019t guarantee sales. Every Ecommerce site should have certain features to stay relevant and competitive. Here\u2019s our list of must-have features, to attract visitors and increase your conversion rate.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Easy website navigation<\/h2>\n\n\n\n<p>Easy to use navigation plays a huge part in having a successful <a href=\"https:\/\/www.names.co.uk\/website-builder\/ecommerce-website\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Ecommerce website (opens in a new tab)\">Ecommerce website<\/a>. If a visitor to your online shop can access your products or services with ease and find something to meet their needs, the chances of them making a purchase increases greatly.<\/p>\n\n\n\n<p>Categorising\nyour products makes it easier for your customers to browse. Plus, having a decent website structure will also help search engines,\nlike Google, to crawl and rank your website.\nIf you are looking for\nproducts online, you will usually find online stores that have a good\nnavigation structure ranking towards the top of page.<\/p>\n\n\n\n<p>Simple\nnavigation is also important for a visitor to be able to checkout as soon as\npossible and complete their purchase. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Search option<\/h2>\n\n\n\n<p>All good <a rel=\"noreferrer noopener\" aria-label=\"Ecommerce site (opens in a new tab)\" href=\"https:\/\/www.names.co.uk\/website-builder\/ecommerce-website\" target=\"_blank\">Ecommerce <\/a>websites should have a search box in an easy-to-spot location. This allows your visitors to quickly find exactly what they\u2019re looking to buy. The longer it takes your visitor to find what they\u2019re looking for, the less chance you have of making a sale and head off to one of your competitors.<\/p>\n\n\n\n<p>Here are some great examples of how other businesses are making it easy for their visitors:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"68\" src=\"https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/EBAY-compressed-4-730-1.gif\" alt=\"\" class=\"wp-image-14713\"\/><figcaption><em>Ebay know that their visitors aren\u2019t always searching for the same product, so are using the search box as the main search option, over the navigation.<\/em><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"103\" src=\"https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Gumtree-compressed-730-1.gif\" alt=\"\" class=\"wp-image-14714\"\/><figcaption> <em>Gumtree even give you the option to search locally.<\/em> <\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"40\" src=\"https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Reebok-compressed-1024x56-1.gif\" alt=\"\" class=\"wp-image-14715\"\/><figcaption>Reeboks search option stands out against their black navigation bar.<\/figcaption><\/figure>\n\n\n\n<p>If a visitor can quickly find exactly what they\u2019re looking for, you\u2019ll have a better chance of converting them into a customer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Clean website design<\/h2>\n\n\n\n<p>Did you know it only takes a visitor around 3 seconds to decide whether to stay on your website or head off to a competitor? <\/p>\n\n\n\n<p>The design of your website will have an impact on how your visitor views your business and products. A website should be clean and avoid unnecessary features, which can take away from what your business is all about. Successful <a href=\"https:\/\/www.names.co.uk\/website-builder\/ecommerce-website\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Ecommerce websites (opens in a new tab)\">Ecommerce websites<\/a> have a home page that is inviting. It should entice your visitors to click on your products or categories and begin the process of browsing, adding products to their cart and checking out.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">High quality content<\/h2>\n\n\n\n<p>The content on your website should be aimed towards your visitors. It should provide them with enough information to help them understand whether the product is right for them. If your content is of good quality, it will encourage your visitors to stay and increase the chances of making a purchase and even return to your website.<\/p>\n\n\n\n<p>Good\nquality content will also help you rank in search engines, like Google. Your\ncontent, at it\u2019s most basic, should be:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Useful and informative<\/li><li>More valuable than your competitors<\/li><li>Credible<\/li><li>Engaging<\/li><\/ul>\n\n\n\n<p>With these elements in place, you maximise the potential SEO value of your content. But without them, your content won\u2019t have much value.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Accurate product descriptions<\/h2>\n\n\n\n<p>Product descriptions are crucial for any <a href=\"https:\/\/www.names.co.uk\/website-builder\/ecommerce-website\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Ecommerce (opens in a new tab)\">Ecommerce<\/a> business and can help increase sales. If you\u2019re selling your products, you want to make sure that your descriptions are enticing and informative. They improve your customers\u2019 experience by making your site look professional and helping you sell (and upsell) your products. When writing the descriptions for your products, these tips might help:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li> Fully explain your product or service<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li> Don\u2019t fill your descriptions with unnecessary words<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li> Don\u2019t have the same description for multiple products<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li> Write your descriptions with your visitors in mind<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li> Double (and triple) check for any spelling or grammar errors<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li>Include at least 1 image<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Suggestions for upselling<\/h2>\n\n\n\n<p>Related product suggestions are a fantastic way to increase your sales. Not only does this feature improve customer experience by helping visitors view more products in your shop but can also help upsell accessories and related items.<\/p>\n\n\n\n<p>For example:<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"505\" src=\"https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Nike-compressed-updated-1.jpg\" alt=\"\" class=\"wp-image-14722\" srcset=\"https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Nike-compressed-updated-1.jpg 730w, https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Nike-compressed-updated-1-300x208.jpg 300w, https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Nike-compressed-updated-1-600x415.jpg 600w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/><figcaption> <em>Above, we searched for a pair of trainers, added them to our basket and you can see that they\u2019re upselling leggings. When clicking to look at the leggings, they\u2019re showing us other items:<\/em><\/figcaption><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"553\" src=\"https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Nike2-compressed-730-1.jpg\" alt=\"\" class=\"wp-image-14718\" srcset=\"https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Nike2-compressed-730-1.jpg 730w, https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Nike2-compressed-730-1-300x227.jpg 300w, https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Nike2-compressed-730-1-600x455.jpg 600w\" sizes=\"auto, (max-width: 730px) 100vw, 730px\" \/><figcaption> <em>And before we know it, we\u2019ve added a whole outfit in our basket and the seller made a sale of \u00a3119.89 \u2013 an increase of \u00a345, just by offering additional products based on the customers behaviour!<\/em> <\/figcaption><\/figure>\n\n\n\n<p>Remember, the more your visitors browse your site, the more they\u2019ll remember what you have to offer. Plus, it keeps them coming back for more.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>High quality images<\/strong><\/h2>\n\n\n\n<p>Shoppers like to look at an image to get an idea of what they\u2019re buying. It&#8217;s essential that your images are high quality, for the success of your Ecommerce shop and can make or break the sale. <\/p>\n\n\n\n<p>Your images should be high quality and detailed, as it gives customers a clear visual of the product and helps them to decide whether the product quality is good or bad. It is proven that products with high quality pictures have higher conversion than products with low quality images.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Delivery and returns<\/h2>\n\n\n\n<p>When you buy something online, you want to know when you\u2019re going to receive your item. As well as this, you\u2019ll want to know how to return your item and receive a refund. Delivery and returns information are key features for <a href=\"http:\/\/Here\u2019s our list of must-have features, to attract visitors and increase your conversion rate.\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Ecommerce websites (opens in a new tab)\">Ecommerce websites<\/a>, as they help to build customer trust in your brand. <\/p>\n\n\n\n<p>Usually, the delivery and returns information page can be found in the footer of an online shop. This information is important for retailers as that industry see a high volume of items returned. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"730\" height=\"370\" src=\"https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Amazon-Delivery-Returns-compressed-730-1.gif\" alt=\"\" class=\"wp-image-14719\"\/><\/figure>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"335\" src=\"https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Selfridges-Delivery-Returns-compressed-1-1024x335.png\" alt=\"\" class=\"wp-image-14720\" srcset=\"https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Selfridges-Delivery-Returns-compressed-1-1024x335.png 1024w, https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Selfridges-Delivery-Returns-compressed-1-300x98.png 300w, https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Selfridges-Delivery-Returns-compressed-1-768x251.png 768w, https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Selfridges-Delivery-Returns-compressed-1-945x309.png 945w, https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Selfridges-Delivery-Returns-compressed-1-600x196.png 600w, https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/Selfridges-Delivery-Returns-compressed-1.png 1397w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption> <em>Amazon and Selfridges clearly show their returns and delivery options in their \u2018Let Us Help You\u2019 section of the footer.<\/em> <\/figcaption><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Selling points<\/h2>\n\n\n\n<p>Why should people buy from you, over your competitors? What can you offer, that they don\u2019t?<\/p>\n\n\n\n<p>Ecommerce is quickly becoming more popular, as it\u2019s so easy to shop online. No matter what you\u2019re selling, there\u2019s a high chance that you will have competitors. It is important that you highlight the advantages your customers will receive by making a purchase on your website.<\/p>\n\n\n\n<p>You\u2019ll quickly want to show your customers why they should shop with you. Letting your customers know that you\u2019re the best choice for them will increase your sales and boost your brand awareness.Here are some ideas for you to think about:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Free delivery<\/strong> &#8211; this could be as standard, or you could include something like \u2018on orders over \u00a3XX.XX to boost your average order value.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Next day delivery<\/strong> &#8211; builds a trustworthy relationship with your customers.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Reward points programme<\/strong> &#8211; builds a loyal customer base.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Percentage based sales<\/strong> &#8211; this could be on certain products or a flash sale on your entire product base.<\/li><\/ul>\n\n\n\n<ul class=\"wp-block-list\"><li><strong>Buy one get one<\/strong> &#8211; either free or save to keep driving those sales!<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Quick checkout<\/h2>\n\n\n\n<p>A checkout function on a website is another important part of <a rel=\"noreferrer noopener\" aria-label=\"Ecommerce site (opens in a new tab)\" href=\"https:\/\/www.names.co.uk\/website-builder\/ecommerce-website\" target=\"_blank\">Ecommerce <\/a>websites. The checkout must be quick and simple. The easier you make it for your customer to make a purchase, the more profits you\u2019ll make.<\/p>\n\n\n\n<p>If you have an overcomplicated checkout, you are more likely to have a large number of abandoned carts. It also may be worth setting up a guest checkout feature on your website, giving people the option to buy a product, without setting up an account on your website. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Website security<\/h2>\n\n\n\n<p>This is the most important feature for <a href=\"https:\/\/www.names.co.uk\/website-builder\/ecommerce-website\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Ecommerce websites (opens in a new tab)\">Ecommerce websites<\/a>. With cybercrime on the rise, it\u2019s vital that you do all you can to protect your customers.<\/p>\n\n\n\n<p>An <a rel=\"noreferrer noopener\" aria-label=\"SSL certificate (opens in a new tab)\" href=\"https:\/\/www.names.co.uk\/ssl\" target=\"_blank\">SSL certificate<\/a> will encrypt any sensitive data, such as credit card details and login credentials, to stop a hacker gaining access to important personal information. Plus, SSL certificates aren\u2019t just good for security\u2026 Google have made it clear that HTTPS is factored into ranking!<\/p>\n\n\n\n<p>Increasing the security of your website with plug-ins to prevent hacking attempts, is another great option. <a rel=\"noreferrer noopener\" aria-label=\"SiteLock (opens in a new tab)\" href=\"https:\/\/www.names.co.uk\/sitelock\" target=\"_blank\">SiteLock<\/a> closes security gaps by monitoring your site daily, to detect any malware, identifies vulnerabilities, virus scanning and more. SiteLock will automatically fixes any threats, prevent future attacks and even increase the speed of your website!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customer support<\/h2>\n\n\n\n<p>Some customers may need help when buying a product online and most customers would want to know that support is available if they need it.<\/p>\n\n\n\n<p>Online shops should have customer support information, such as phone numbers, links to a customer support page or live chat. Showing your customers that help and support is available lets them know that you care about them.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Share your thoughts&#8230;<\/h2>\n\n\n\n<p>Are there any features that you think are important for an <a href=\"https:\/\/www.names.co.uk\/website-builder\/ecommerce-website\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"online shop (opens in a new tab)\">online shop<\/a>? What features are a must have for you? Let us know by using the comment form below and share your thoughts to help other businesses along their journey!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We see so many design trends in Ecommerce websites, such as animation, advanced filtering, videos and 360-degree product previews. However, trends like these don\u2019t guarantee sales. Every Ecommerce site should&#8230; <a class=\"more-link\" href=\"https:\/\/www.names.co.uk\/blog\/12-features-for-ecommerce-websites\/\">Read more &rarr;<\/a><\/p>\n","protected":false},"author":17,"featured_media":14691,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1709,1596],"tags":[],"class_list":["post-14667","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecommerce-website-builder","category-tips-and-tricks"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>12 features for your Ecommerce website<\/title>\n<meta name=\"description\" content=\"We see many design trends in Ecommerce websites. Here\u2019s our must-have features list to attract new customers and take your business to the next level.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.names.co.uk\/blog\/12-features-for-ecommerce-websites\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"12 features for your Ecommerce website\" \/>\n<meta property=\"og:description\" content=\"We see many design trends in Ecommerce websites. Here\u2019s our must-have features list to attract new customers and take your business to the next level.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.names.co.uk\/blog\/12-features-for-ecommerce-websites\/\" \/>\n<meta property=\"og:site_name\" content=\"names.co.uk blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/namesco\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-05-14T14:38:38+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2019-05-21T09:32:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/BLOG-IMAGE.png\" \/>\n\t<meta property=\"og:image:width\" content=\"945\" \/>\n\t<meta property=\"og:image:height\" content=\"425\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Nathan\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@Namesco\" \/>\n<meta name=\"twitter:site\" content=\"@Namesco\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Nathan\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.names.co.uk\/blog\/12-features-for-ecommerce-websites\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.names.co.uk\/blog\/12-features-for-ecommerce-websites\/\"},\"author\":{\"name\":\"Nathan\",\"@id\":\"https:\/\/www.names.co.uk\/blog\/#\/schema\/person\/c4a24823b87b0d365a83bb36d095d471\"},\"headline\":\"12 features for your Ecommerce website\",\"datePublished\":\"2019-05-14T14:38:38+00:00\",\"dateModified\":\"2019-05-21T09:32:52+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.names.co.uk\/blog\/12-features-for-ecommerce-websites\/\"},\"wordCount\":1505,\"image\":{\"@id\":\"https:\/\/www.names.co.uk\/blog\/12-features-for-ecommerce-websites\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/BLOG-IMAGE.png\",\"articleSection\":[\"Ecommerce Website Builder\",\"Tips &amp; Tricks\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.names.co.uk\/blog\/12-features-for-ecommerce-websites\/\",\"url\":\"https:\/\/www.names.co.uk\/blog\/12-features-for-ecommerce-websites\/\",\"name\":\"12 features for your Ecommerce website\",\"isPartOf\":{\"@id\":\"https:\/\/www.names.co.uk\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.names.co.uk\/blog\/12-features-for-ecommerce-websites\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.names.co.uk\/blog\/12-features-for-ecommerce-websites\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.names.co.uk\/blog\/wp-content\/uploads\/2019\/05\/BLOG-IMAGE.png\",\"datePublished\":\"2019-05-14T14:38:38+00:00\",\"dateModified\":\"2019-05-21T09:32:52+00:00\",\"author\":{\"@id\":\"https:\/\/www.names.co.uk\/blog\/#\/schema\/person\/c4a24823b87b0d365a83bb36d095d471\"},\"description\":\"We see many design trends in Ecommerce websites. 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